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60-100 Minuteman Rd, Andover, MA, 01810, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I made a mistake working with this lab. I buy their implants, and associated products. Customer service is abysmal to non existent. Their rep's are condescending and entitled and don't value their customers business. This happens because customer service agents are outsourced by department and they are not aware of the operation flow from the end user. Each agent is only focused on one concept. If you have an issue example "Remake" you are screwed from a billing perspective. There is no way to check billing per month, or no ... read more
Great company
Working at Straumann has been an incredible experience. The company fosters a high-performance, people-first culture with a real focus on innovation and clinical excellence. I’ve had the opportunity to grow, collaborate with talented colleagues, and be part of a team that’s truly shaping the future of dentistry.
This company's customer service has gotten into the lower level because they laid off all their experience representatives in the US. And replaced them with a bunch of rookies in Costa Rica for cheap labor.
Straumann USA LLC has a 3 star rating with 22 reviews.
Straumann USA LLC is closed now. It will open tomorrow at 8:30 a.m.
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