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Stranks Smash Repairs

3.8

About this business

Location details

31 Chifley St, East Maitland, NSW, 2323, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.826 reviews
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Brad B's profile image
Brad B 
on Google
6 months ago

I had an awesome experience at Stranks Smash Repairs today (Feb 25). Gavan is extremely knowledgeable when it comes to vehicles, and repair solutions for all types of paint/panel damage, an absolute expert in the field. My vehicle is quite a complicated case and like many others affected by damage to their primary mode of transport- I was feeling the effects of stress relating to being without a vehicle, and a number of other concerns which I won’t share here. I was provided with great advice and couldn’t be happier with the... read more

Jus Typical's profile image
Jus Typical 
on Google
6 months ago

Reviews (and owner responses) Speak for themselves, rude service and little care, try High Street Smash Repairs instead they were lovely! Case In point read the response below, no accountability for repeated issues, instead, excuses... 

Samuele Riccitiello's profile image
Samuele Riccitiello 
on Google
6 months ago

The level of disrespect and unprofessionalism was shocking, particularly in the way my cousin was treated when she called to ask for information. She was simply trying to get some basic details about the services, but the person who answered the phone was rude, dismissive, and even laughed at her. His tone was condescending, and he made her feel completely stupid for asking legitimate questions. It's incredibly frustrating to be treated with such disregard, and it's clear that this business lacks basic customer service skill... read more

Jus Typical's profile image
Jus Typical 
on Google
6 months ago

Reviews (and owner responses) Speak for themselves, rude service and little care, try High Street Smash Repairs instead they were lovely! 

Chrissy Brereton's profile image
Chrissy Brereton 
on Google
8 months ago

This is a very belated review but I just wish to say Thank You to Gavin, who even though he had Repco rep waiting to talk to him, took the time to look at my car which I had backed into a concrete post, and give me a second option as to the damage and the expected repair cost. He also took the time to look at my NRMA insurance paper and pointed out what the NRMA would provide to me during the time my vehicle was being repaired. He was friendly, courteous, helpful and I did not leave feeling that I was a right doofus for hitt... read more

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Frequently asked questions about Stranks Smash Repairs

How is Stranks Smash Repairs rated?

Stranks Smash Repairs has a 3.8 star rating with 26 reviews. 

When is Stranks Smash Repairs open?

Stranks Smash Repairs is closed now. It will open on Monday at 8:00 a.m. 

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