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Story Real Estate & Property Management

3.7

About this business

Location details

5108 Wilson Rd, Fort Worth, TX, 76140, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.727 reviews
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Scott Noureddine's profile image
Scott Noureddine 
a month ago

I would not recommend Story Property Management based on my experience. Communication and follow-through were poor. I frequently had to reach out for updates, and some emails with direct questions about the marketing and activity on my property went completely unanswered. During the short time the property was actively marketed, there were also errors and omissions in the listing and delays in utilizing available advertising platforms. The offboarding process was even more frustrating. Story charged an additional $200 for ph... read more

Alyssa Galvan's profile image
Alyssa Galvan 
2 months ago

Had the worse experience with Story. Management is very rude and unhelpful. The day after I moved in I asked for a new lock since I could tell mine was loose, they didn’t replace until I was completely locked out a couple months later. Then I was told I would get a new door since they rigged it with a screw to close right, never got the door. They aren’t concerned about your safety. I moved out a month and half early and gave notice kept utilities on since that was my part of the lease and paid my rent as normal. Their maint... read more

Chandra M's profile image
Chandra M 
6 months ago

Needed a company to help me rent my home while on deployment. Poor communication and when I requested the $199 fee due to no services provided they claimed it was for doing paperwork and emailing me back and forth. Very upset I lost my hard earned working money. Will never recommend or do any further business. They were grateful and said they would waive the $650 fee they were going to charge me. Do not recommend and find a realtor who will take the time to work with people in the military. Shame on you! 

Donald Goostree's profile image
Donald Goostree 
8 months ago

I called to inquire about a property and she very rudely hung up on me. If you don't have the patience to let somebody get half a sentence out, you should not be doing that job. Tells me a lot about your company. 

Brianna Dry's profile image
Brianna Dry 
8 months ago

If you are looking for a property management company to manage your rentals, give Story Management a try. Ask for Amber, she is the absolute best! She is very attentive, if there is a problem, she gets to the bottom of it and gets it resolved and she is friendly and very easy to talk to as well. Give her a shout if you are looking for a rental, you won’t be sorry. She is awesome! 

Frequently asked questions about Story Real Estate & Property Management

How is Story Real Estate & Property Management rated?

Story Real Estate & Property Management has a 3.7 star rating with 27 reviews. 

When is Story Real Estate & Property Management open?

Story Real Estate & Property Management is open now. It will close at 6:00 p.m. 

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