Stor-It of Los Gatos

Fiona Walker 

on Google

a month ago

All the original access codes don’t work. We’ve been locked out and stranded. There’s never anyone in the office. We’ve had to call for temporary codes to get in twice. The codes only last until five even though we should have access to the unit until 10. Then we find out there are system issues going on. Does that mean we are getting discounted rates to make up for this mess? 

Christian Edwards 

on Google

2 months ago

Part way through an international backpacking trip they jacked up rates for the tinniest little storage unit by 20%. I would never had picked them had I known they were just gonna be parasites. ------ As of 2/24 this is their 2nd "necessary adjustment" in the rent of a the tiniest storage unit. I would stay away from this place, they are nothing other than parasites mascarading as honest company. I deeply regret choosing them for my storage needs during my year long international sobatical. 

Lisa Sanchez 

on Google

2 months ago

I lost my key to my storage. I called in next day Wich was a wensday .And by Friday I had a a new lock and key . There pretty fast. I liked there services. 

Eva Purro 

on Google

3 months ago

The person I first spoke with did not have all the correct information, but the person who finished my rental on site was very helpful. 

Lani Christianson 

on Google

4 months ago

We went with a truck load of stuff to put in our unit on a Tuesday. The code for the main door did not work. We called the office but the phone didn't work. Drove to the office, but found it was closed on Tuesdays and Thursdays. When we finally did get into the unit, which was supposed to be 4' by 8', we found half of it was only 2' wide and the other half was only 3' wide. It was also not 8' long.