This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
StoneHaven Apartment Homes
- Apartments
- New Braunfels, TX
About this business
StoneHaven Apartment Homes emulates comfort and convenience offering newly renovated spacious 1, 2 and 3 bedroom apartment homes. Our well-appointed features include: washer/dryer connections, faux hardwood floors, gourmet kitchens, large walk-in closets, balcony/patio, storage and more. Enjoy our newly designed clubhouse equipped with big screen TV, resident computer lounge, state-of-the-art fitness center, luxurious resort-style pool, outdoor kitchen and shaded lounge, pet park, and more. Just minutes from IH-35, shopping,... read more
Location details
1360 W County Line Rd, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
A big disappointment The complex is quiet and conveniently located. Unfortunately that’s the extent of positive things I am able to say. The hot tub is green and unusable and has been the duration of the time we’ve lived here. The water fountain for the pool is hanging off the wall and being used as cigarette ash tray and has been since we moved in. The corridors are grimy, dusty and full of litter and have not been power washed or cleaned in any way for the duration of the time we’ve lived here. The “cabanas” by the pool ha... read more
Outside trash dumpster overflowing!! Poop bags never replaced. poop receptacles never emptied. Grass not kept mowed. I didn't ever show any vaccination proof for my 2 pets. Paint splattered on surrounding floors, walls, door frame and bathroom tile. Would not recommend to any pet owner or non-pet owner!
Dirty Dirty Dirty This apartment is great for people with pets. No one else. We moved in 2 weeks ago and I have vacuumed 20+ times no exaggeration. The pervious tenant never vacuumed. They had a white dog and a black/gray dog I can see the two different types of hair. I have shampooed 5 times and I’m still getting hair clogs and BLACK water. They never dusted and there stove was still gross. I’ve mopped 8 times and I’m getting yellow stains up. If I could move out today I would. There’s also over spray on the floor, carpets ... read more
NO water for NINE DAYS!!! I just moved in during January. The first week the AC broke, they claimed they fixed it. A once in a lifetime storm in Texas provided on/off power for 3 days, and shut off the water. It’s been NINE DAYS now and still NO water. They claim they are working on it, yet every single time I walk around the complex with my dogs I see exactly ZERO work happening. They’ve also told residents in building 2 (my building) we will be last to get water restored because we are lowest on the priority list as all th... read more
roaches live behind the stove and cracks/crevices This is not a luxury apartment complex, it is very basic and comfortable. I had no issues with my apartment whatsoever upon moving in. The staff was very friendly and helpful. Parking lot has plenty of space. Patio is very spacious. Everything seemed pretty good my first week in here. Then THE ROACHES CAME. AND THEY ARE HUGE. They make it in the cupboards and cabinets, they come from behind the stove, in the stove. I have not seen any in the bathroom, living room or bedroom t... read more
Middle of the pack Don't go off of what you see online for this apartment. They seem to care more about the leasing office than the units themselves. You can take your comments and concerns to the leasing agents and they'll act like they care but then do nothing. The units themselves have been beaten around, paint everywhere. If you're looking from a price point than this might be your place but if you can afford an extra $75 or $100 a month than you will find much nicer apartments in the area.
relaxing Just signed my 3rd lease, very happy here, close to Fischer Park, everything is well maintained and office staff and maintenance is very easy to with and even responded to a problem i had at my apartment at 3AM and took care of it
Happy Tenant! The maintenance and front office staff are incredible! Always prompt with requests and very friendly. Spacious apartments and great quality for your dollar. Pet friendly with a lovely dog park and waste disposal stations throughout complex.
good place for families I've lived here for 3 years now and the latest owners have really done a great job of upgrading the apartments to make them more family friendly. I love the dog park and having a nice greenspace to play outside with my son. Maintenance handles issues quickly and the office staff is friendly.
Frequently asked questions about StoneHaven Apartment Homes
How is StoneHaven Apartment Homes rated?
StoneHaven Apartment Homes has a 3.4 star rating with 147 reviews.
When is StoneHaven Apartment Homes open?
StoneHaven Apartment Homes is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com