Stillwater at Grandview Cove's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Stillwater at Grandview Cove

4.1

About this business

The nature of this business is apartment renting. 

Location details

3714 Grandview Dr, Simpsonville, SC, 29680, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 4:00 p.m.
4.1207 reviews
Select a rating
Megan M.'s profile image
Megan M. 
3 years ago

Worst communication I have ever had. I put in a 60 day notice and asked if I would owe more then 2 months rent. I was communicated that no I would not, and given documentation of what my last payment would be. Then was charged for more rent, trash, sewer without communication when I did ask if there was a possibility I would owe more once I turned in my keys after 60 notice. I asked again after I turned my keys because I noticed a fee pop up on the payment sight. I also called the 3rd party payment service that does the calc... read more

Business response:

*****, We're disappointed to learn you're not satisfied with your experience. We're sorry if there's been a misunderstanding regarding your final bills. Our manager was happy to meet with you and explain the charges and provide the refund you were due. However, our 3rd party billing provider bills in arrears, meaning final water bills are usually received after your move-out. Bills were sent this same way during your residency. Our understanding is this was explained during your meeting with our manager, but we apologize if ... read more

Megan M.'s profile image
Megan M. 
3 years ago

Worst communication I have ever had. I put in a 60 day notice and asked if I would owe more then 2 months rent. I was communicated that no I would not, and given documentation of what my last payment would be. Then was charged for more rent, trash, sewer without communication when I did ask if there was a possibility I would owe more once I turned in my keys after 60 notice. I asked again after I turned my keys because I noticed a fee pop up on the payment sight. I also called the 3rd party payment service that does the calc... read more

Business response:

*****, We're disappointed to learn you're not satisfied with your experience. We're sorry if there's been a misunderstanding regarding your final bills. Our manager was happy to meet with you and explain the charges and provide the refund you were due. However, our 3rd party billing provider bills in arrears, meaning final water bills are usually received after your move-out. Bills were sent this same way during your residency. Our understanding is this was explained during your meeting with our manager, but we apologize if ... read more

Frequently asked questions about Stillwater at Grandview Cove

How is Stillwater at Grandview Cove rated?

Stillwater at Grandview Cove has a 4.1 star rating with 207 reviews. 

When is Stillwater at Grandview Cove open?

Stillwater at Grandview Cove is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com