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Stillwater at Grandview Cove
- Apartments
- Simpsonville, SC
About this business
The nature of this business is apartment renting.
Location details
3714 Grandview Dr, Simpsonville, SC, 29680, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 4:00 p.m. |
Worst communication I have ever had. I put in a 60 day notice and asked if I would owe more then 2 months rent. I was communicated that no I would not, and given documentation of what my last payment would be. Then was charged for more rent, trash, sewer without communication when I did ask if there was a possibility I would owe more once I turned in my keys after 60 notice. I asked again after I turned my keys because I noticed a fee pop up on the payment sight. I also called the 3rd party payment service that does the calc... read more
Business response:
*****, We're disappointed to learn you're not satisfied with your experience. We're sorry if there's been a misunderstanding regarding your final bills. Our manager was happy to meet with you and explain the charges and provide the refund you were due. However, our 3rd party billing provider bills in arrears, meaning final water bills are usually received after your move-out. Bills were sent this same way during your residency. Our understanding is this was explained during your meeting with our manager, but we apologize if ... read more
Worst communication I have ever had. I put in a 60 day notice and asked if I would owe more then 2 months rent. I was communicated that no I would not, and given documentation of what my last payment would be. Then was charged for more rent, trash, sewer without communication when I did ask if there was a possibility I would owe more once I turned in my keys after 60 notice. I asked again after I turned my keys because I noticed a fee pop up on the payment sight. I also called the 3rd party payment service that does the calc... read more
Business response:
*****, We're disappointed to learn you're not satisfied with your experience. We're sorry if there's been a misunderstanding regarding your final bills. Our manager was happy to meet with you and explain the charges and provide the refund you were due. However, our 3rd party billing provider bills in arrears, meaning final water bills are usually received after your move-out. Bills were sent this same way during your residency. Our understanding is this was explained during your meeting with our manager, but we apologize if ... read more
Frequently asked questions about Stillwater at Grandview Cove
How is Stillwater at Grandview Cove rated?
Stillwater at Grandview Cove has a 4.1 star rating with 207 reviews.
When is Stillwater at Grandview Cove open?
Stillwater at Grandview Cove is open now. It will close at 6:00 p.m.
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