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Steven Nissan in Harrisonburg, VA is your go-to dealership for new Nissan and used vehicles. We also serve Staunton, Waynesboro, Charlottesville and the surrounding areas. We want to get you back on the road today in affordability, reliability and style. We look forward to seeing you!
2275 E Market St, Harrisonburg, VA, 22801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 7:00 p.m. | |
Tue | 9:30 a.m. to 7:00 p.m. | |
Wed | 9:30 a.m. to 7:00 p.m. | |
Thu | 9:30 a.m. to 7:00 p.m. | |
Fri | 9:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
I think Steven Nissan may be the biggest liars and crooks in harrisonburg.. I bought a kia soul from them a year ago only to have check engine light come on the same week took it back and they did a system scan and called and said it was the upper catalytic converter.. and was telling me it could be pricey.. i said i just bought it .. getba call back saying we have one in stock that was supposed to he put on before it was sold.. they said they changed it.. the engine light was off so I went o. My way. Then about 3 weeks ago ... read more
I bought my 2020 Kia Rio (74,000 miles) at the dealership back in 2/2024, process for buying the vehicle was fine, though their knowledge on why no key fob existed was odd but not a deal breaker. When leaving the lot I noticed that the tire pressure gauge for low pressure was on despite the tires having just been filled, it did not go away so I called them back to get it looked at. I had to call several more times for them to take a look at it and fix the issue. A month later I am driving and the car begins to shaking and th... read more
Take your money and RUN like ****! Bought a 2018 Jeep Renegade with low mileage on Nov 3, 2023. Brought the vehicle back complaint about the brakes, didn't drive right. found out the rotors, brakes, and sway bar were bad. I ask what are you going to do about that, haven't had the car but a few days, how did it just recently get inspected? The sales guy said they would pay half if I paid half. I said ****no, just paid almost $20,000.00, I shouldn't have to pay anything. He then said, for me to tell the bank that the vehicle w... read more
2020 Nissan Pathfinder. Leased brand new. 70k miles and 3 years later the engine "goes bad". Literally need a new engine in a 3 year old car with less than 100k miles and Nissan won't do anything. How does that happen and why won't they stand by their product even if slightly, and I mean slightly, out of warranty. Warranty is 45k miles. It's a leased car. Wtf. ******people in there too treat you like your dirt poor when in reality maybe just had a run of bad luck.
I don't give them no stars they do not deserve it they sold me a 2011 Nissan the next day after I got at home the airbag light was on driver's airbag the service engine light come on I took it to another Nissan dealership they hooked it up and seen where this were Harrisonburg Nissan had unplugged it and wiped it clean 2 days ago before I bought it I'm telling you I would never recommend anybody to go back there I have called him numerous times they did not want to fix it they didn't want to make it right the state trooper t... read more
On February 22, 2023 I purchased a 2018 Jeep Compass with 27K, unfortunately within a day of buying it I noticed transmission issues. Also during my test drive the car was still pretty dirty, I asked if the car would be cleaned up prior to picking it up later. It was not cleaned, I actually found more mess including a handful of 9mm casings in the console when I got it home. As I drove home I noted a hard shift. I continued to have a hard shift, with an occasional whining noise. On 2/24 I texted the salesman about the issues... read more
My husband bought a jeep and had to bring it in within 3 weeks bc it was going through 2 quarts of oil in that time. They gave us the car back without even adding oil and the manifold wasn’t even connected. Inspection? I think not. They said keep it and measure the oil and if it drops quickly bring it back. They had the car two weeks to tell us this. Bring it back and they had it over 4 weeks. They fix it and we have the warranty and tell us we owe 1600 dollars but the problem might not be fixed. Sales won’t cover the repair... read more
The vehicle i bought has had nothing but problems. They avoid my calls and dont return msgs. I think they are just trying to wait out the warrenty peroid so they wont have to deal with it anymore
I test drove a vehicle but did not buy it. Two months later I got plates and the registration for it. In my name. I had to call the police and file a fraud report.
Business response:
Hello, this situation has been resolved and was a mistake on the DMV's part. The customer agreed to purchase the vehicle, the salesman drove to the customers home hours away from the dealership to deliver the vehicle. In the process, we prepared and brought the necessary paperwork, including the DMV paperwork to consummate the deal. The customer changed their mind when the salesman arrived at their home and the paperwork was then voided. Unfortunately, the DMV processed the paperwork. Upon discovery, we immediately contacted... read more
Steven Nissan has a 4.4 star rating with 1,788 reviews.
Steven Nissan is closed now. It will open at 9:30 a.m.
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