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Sterne Acura

4.7

About this business

Location details

625 St John's Sideroad, Aurora, ON, L4G 0Z7, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7560 reviews
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Dev Sud's profile image
Dev Sud 
on Google
3 days ago
Peter Matson's profile image
Peter Matson 
on Google
3 days ago
Tom Sacco's profile image
Tom Sacco 
on Google
3 days ago

If I can leave a zero star I would, absolutely terrible customer service, don’t take accountability for errors on their end and fail to come up with a resolution. As well as the owner having absolutely no customer service and has no idea how to deal with clients. Terrible experiences with them from buying the car to the service work . Do not recommend. I will be bringing my business elsewhere rather than have to deal with Sterne Acura as for the owner , he is just a spoiled kid that mommy and daddy gave the business too mean... read more

Jonelle Sacco's profile image
Jonelle Sacco 
on Google
4 days ago

I brought my vehicle to Stern Acura for a repair, and unfortunately, the experience was incredibly disappointing. After picking up my car, I noticed that buttons in my vehicle that were working perfectly when I dropped it off were now broken. I called shortly after noticing the issue, but instead of taking accountability, the service desk staff, service manager, and even the owner all tried to shift the blame onto me. Despite my loyalty as a customer who has trusted them with multiple services, they insisted they never touch... read more

SHARON FERREY's profile image
SHARON FERREY 
on Google
4 days ago

DO NOT BUY FROM THIS COMPANY! My son purchased a car 3 MONTHS ago . His first car at a young age trusting this company they were selling him a good vehicle. He had 2 month warranty after two months all these problems started appearing. When I spoke to the used sale manger is extremely RUDE he wouldn't help at all. No care at all. My sons car is a LEMON and they don't care at all about there customer service after you sign papers they don't care they treat you like your nothing. not my problem they basically said. Horrible co... read more

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Frequently asked questions about Sterne Acura

How is Sterne Acura rated?

Sterne Acura has a 4.7 star rating with 560 reviews. 

When is Sterne Acura open?

Sterne Acura is open now. It will close at 8:00 p.m.  

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