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Sterling Jewelers

4.8

About this business

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through approximately 7,900 points of sale, including more than 2,100 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 21,200 people worldwide of whom approximately 12,500 are located in Gemopolis, Thailand, where the company manufactures its jewellery. 

Location details

965 Silas Deane Hwy, Wethersfield, CT, 06109, United States

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:30 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat9:30 a.m. to 5:00 p.m.
SunClosed
4.8310 reviews
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judygibsoncarter's profile image
judygibsoncarter 
14 years ago

They own the Osterman store in toledo. They will not acknowledge an error on their part and add the service package to my Leo solitaire and anniversary ring. I purchased 2 anniversary rings and the solitaire all at one time and only 1 anniversary had the service package added to it. I have purchased over $13,000 in jewelery from them and most certainly would not have done it to the other 2 pieces. Now they want me to pay them $200 to have it added. I was told that yes it was not fair by a manager and then he told me that I s... read more

anonymous's profile image
anonymous 
15 years ago

I was surprised at the lack of good customer service to a long serving customer. Sterling jewelers would not refund my money on an item my wife did not want, I EVEN HAD THE RECEIPT!!! I have severed my ties with sterling jewelers and have told family members that were also regulars. In todays economy I would expect better customer service to keep your customers. When I expressed these thuoghts to the owner, he showed me that he did not care. SO LONG STERLING JEWELERS! 

anonymous's profile image
anonymous 
16 years ago

awful!!!! overpriced, mediocre products, staff not very knowledgeable, pressure sales from owner. 

anonymous's profile image
anonymous 
16 years ago

Disappointing! I have to say that I really found my experience at Sterling Jewelers very upsetting and will not be returning there. Based on my conversation with the owner he gave me the impression he could care less whether I return or not! As a result they lost a good customer and I will share my experience with others. 

Frequently asked questions about Sterling Jewelers

How is Sterling Jewelers rated?

Sterling Jewelers has a 4.8 star rating with 310 reviews. 

When is Sterling Jewelers open?

Sterling Jewelers is closed now. It will open on Tuesday at 9:30 a.m. 

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