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Specialties Carpet steam cleaning Meet the Manager Johnny R. Manager If you are not happy with our service , YOU do not PAY!
3937 Grandbridge Dr, Apex, NC, 27539, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 6:00 p.m. |
No Pet Odor.......... – Steam Machine cleaned my carpets this morning and now my house smells great. We love our 8 year old dog, but we don't want our house to smell like her. I called Steam Machine because their ad said they are Pet Odor Specialists. Man, did they ever deliver. Tom applied an enzyme treatment to the two areas our dog uses most. I think next time I'll have Tom apply the treatment to all the carpet areas. I'm extremely satisfied with this company. I feel like I made a good choice when I asked them to clean my... read more
Business response:
Beth, Thanks for the cookies!!! Tom, Eric
Recommend to Anyone – I would use this company again and recommend it to others. I’ve used another cleaning company for many, many years, and they’re not open anymore. Steam Machine Carpet was one of my many companies that came for an appointment and I liked them best. Their prices were great along with the staff. They cleaned the carpet in my home, and it looks as good as new.
Business response:
Thanks for this great review!! Tom
What a nice family owned company – I had been dissatisfied with the service from the carpet cleaning company that we had used in the past and I found Steam Machine through these reviews and decided to give them a try. Steam Machine service lives up to these reviews. They are prompt, friendly and did a thorough job cleaning. The best part was that he was more reasonable than the larger company I had been using. With Steam Machine Carpet Cleaning, you know that the owner himself will be doing the work. My problem with the old ... read more
Business response:
Thank you so much for this kind review. It was a plueasure meeting you and your family. Tom, Toni, Ken, Eric
EXCELLENT CUSTOMER SERVICE AND A GREAT JOB DONE. A++++++ – EXCELLENT FAMILY RUN BUSINESS.....I WOULD RECOMMEND THEM TO ANYBODY.... GREAT COMMUNICATION AS WELL BY THE OWNER...
Business response:
Thank you so much for this kind review. It was a pleasure working for you. Tom, Toni, Ken, Eric
DOG GONE!!!!! Same Day Service!! – Their same day service really helped! I called Steam Machine after my dog had several accidents, they quoted me a privce and said they could be here within a few hours, they cleaned and deodorized the carpet for the price I was quoted and saved my get-together that night. The tech. expained the process very well and was curtious and my carpets looked great. I referred Steam Machine Carpet cleaing to my next door neighbor and she was also very pleased with the service. Great to find this typ... read more
Business response:
If we are not booked up the day you call, we will make every effort to be at your home the same day. Thanks for the Review Tom
Worth Your Time – Let me tell you a little story about Steam Machine Carpet Cleaning services. I have a cute little dog that has had accidents in the past. So I chose to treat the stains myself with some stuff from the grocery store. Needless to say, it did not work. Plus, foot traffic and paw traffic had turned my beige carpet grey. Since I live in Raleigh, I decided to give this company a try. Steam Machine Carpet Cleaning had no hidden charges. The price I was quoted over the phone, included stain removal and everything. ... read more
Business response:
Thanks for the review!! Tom
Fabulous job at a great value! – Hi, We had Steam Machine Carpet Cleaners come out to clean our downstairs carpets a couple months ago. With two large dogs in the house, we had stains that we figured were permanent, as we could never get them out with our Bissell. Ken was very friendly and did a great job. We were shocked at how wonderful the carpet looked when they were done... all the stains were gone! We were so pleased, both with the workmanship and the reasonable cost, that we've scheduled them to come back out to do th... read more
Business response:
Thanks for the review!! Tom
Totally worth 99 bucks!! – I had Steam Machine clean my carpets last summer after a birthday party I had. The owner Tom I spoke to, promised there was no hidden charges at all. I went ahead and booked the appt. expecting them to sell me everything they carried on the truck, but like Tom promised, Steam Machine came out and cleaned the entire house and might I add he did an exellent job! At the end of the sevice he gave me my receipt with the promised price of $99.00. I never thought a company would actually do what was adver... read more
Business response:
We will offer to sell you 3M ScotchGard at a great price, but we will never pressure you into extras that increase the quoted price. EVER. Thanks Tom
Believe all the hype....these guys are THE BEST!!!!! – I knew these guys had it right from my first phone call. Customer service and hospitality is becoming a lost art but Steam Machine has it nailed from beginning to end. Accurate quote and explanation of services over the phone to excellent, on-time, professional service on site! A tenent left the carpets an absolute mess with pet and traffic stains, I was so worried they'd have to be replaced. Steam Machine to the rescue.....got it looking new in no time! Would recommend ... read more
Business response:
Thanks for the review!! Tom
Steam Machine Carpet Cleaning has a 5 star rating with 245 reviews.
Steam Machine Carpet Cleaning is open now. It will close at 6:00 p.m.
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