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Steam Machine Carpet Cleaning
- Home Services
- Apex, NC
About this business
Specialties Carpet steam cleaning Meet the Manager Johnny R. Manager If you are not happy with our service , YOU do not PAY!
Location details
3937 Grandbridge Dr, Apex, NC, 27539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
FLOODED OUT CARPETS – Water removal service by Steam Machine. Me and my husband came home the other night to find our water heater bursted. We called Steam machine Carpet Cleaning immediately and they were at our house in less than 30 min. They used professional water extraction equipment and after about an hour we had a dry floor again. The carpeting that was soaked was also dried using other cleaning equipment and such emergency response helped us avoid buying new carpet. I am so impressed with this company. I will use the... read more
Business response:
Im so glad you called when you did, the longer you wait with flood water,the more damage will result. Thanks for calling Steam Machine! Tom
*****cant be any more pleased***** – I contacted your company for the cleaning of my Persian rugs. Your office staff immediately arranged for an estimate. Tom arrived for the estimate on the day and at the time agreed upon (March 17, 2011). It was clear that Tom was very Knowledgeable regarding the rugs cleaning process and the maintenance of fine rugs. I want to complement your company and your staff on the prompt, courteous and professional manner by which they conduct business. The rugs were cleaned at a very low cost. Th... read more
Business response:
Glad we could help...Tom
Boy, Can they clean a carpet! – "Call Tom & Ken for a Clean Rug"... and boy, can they clean a rug! As a family of nine with four dogs to boot, our carpet sure needed a lot of TLC. We are thrilled that Tom & Ken came to the rescue. He was on time, friendly, and professional. They worked quickly and thoroughly - our carpet looks new again! We will be recommending Steam Machine Carpet Care to everyone. The next time we need our carpet cleaned, you know who we'll call! Thanks Tom, Ken!!
Business response:
Hi Cubs Fan!! Thanks for the review. We can do 85% of the area rugs found in most home and save the customer lots of $$$$ compaired to dry cleaning! Dodger Fan!
Extremely Impressed! – I Extremely impressed! they answered all of my questions over the phone and was very helpful. We had an absolute mess with some very tough, dried up stains. I thought it was hopeless. theyr came, took a look at the mess, and I think he wanted to run the other way, but we asked him to do his best and the results were amazing! would absolutely recommend them, can't say enough about what a good job they did, the technicians know how to treat and properly clean puppy soil from my carpet. The carpet looks n... read more
Business response:
Thanks Robert
Kudos to you guys for a job well done every money spent is all worth it.
Business response:
Nancy, Thank you
Got my sofa white as snow. – One of my friends spelt wine in my white couch, I thought it was not going to come out, ever. We called these guys to clean it, and I got to say I'm really impressed, there is no trace left of the stain, very professional people. Also they did a phenomenal job on my dinning room chairs and rugs. With four children, my dinning room chairs were dirty and stained. I was ready to reupholster them, which would of been very costly, when a friend recommended, they had done a great job for her and she gu... read more
Business response:
WE TRY HARD! thanks Tom
PLEASED Steam Machine Gets a Thumbs UP!!!!! – I couldn't have been more pleased!! I've had some questionable carpet cleaning experiences in the past. I called Steam Machine because a friend recommended them. They did a fabulous job, my carpets haven't been this clean in years - they even got out some rust stains that my last carpet cleaner had told me wouldn't come out. The price they told me on the phone was exactly what I paid (no "special offer" that turns out to be twice as much as you thought). I highly recommend them t... read more
Business response:
Hi Glenda, Thanks for the THUMBS UP review! Tom
Customer Service Second to None... – In short, the Steam Machine experience brings one hope that the value of friendly customer service with a professional job done as promised has NOT gone out of style! The attention to detail is immediately evident as Tom (the owner) and Ken (his son/assistant) scour your home leaving "no stone unturned" in pursuit of carpet fiber that needs the "Steam Machine touch". I agree wholeheartedly with another customer review in that the utmost of respect was shown in protecting our furniture and... read more
Business response:
Mona, Thanks Tom
Best Carpet cleaning experience EVER!!!!! – I called Steam machine Carpet Cleaning after a friend of mine got stood up by a carpet cleaner, to come out to take care of a pet stained carpet. Steam machine came on time, asked lots of questions about the kind of pet did the offence, then he walked me through the process of how the carpets will be cleaned. Tom also explain the difference between Steam Machines pet stain & oder removal system, and the competition's. (cooll process to watch!) AND how to help it dry quickly. I have... read more
Business response:
You are too kind, thanks so much for this nice review,Tom
Frequently asked questions about Steam Machine Carpet Cleaning
How is Steam Machine Carpet Cleaning rated?
Steam Machine Carpet Cleaning has a 5 star rating with 245 reviews.
When is Steam Machine Carpet Cleaning open?
Steam Machine Carpet Cleaning is closed now. It will open at 8:00 a.m.
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