Steak 'n Shake's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Steak 'n Shake

2.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

12163 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5252 reviews
Select a rating
Paco Matta's profile image
Paco Matta 
6 years ago

Horrible service. Websites 15 mins. To be seated and in 20 more nobody came to take my order. Wasted 35 mins. of my life. 

Meredith Bogard Brown's profile image
Meredith Bogard Brown 
6 years ago
Ardith Volk's profile image
Ardith Volk 
recommend  Recommended
6 years ago

Extremely competent waitress.. 

Taylor Lynn's profile image
Taylor Lynn 
6 years ago

My friend and I arrived around 10:30, and there was another group of people waiting that had arrived 20 minutes before us. Not a single staff member spoke to us or even acknowledged we were there, so we took a seat and waited for service. Fifteen minutes passed and we finally decided to leave, and as we were leaving, another two people had been standing there for five minutes BUT got taken care of before us. Absolutely no reason for this, the restaurant wasn’t busy, and everyone was doing everything BUT tending to people who... read more

Sharon Garbin's profile image
Sharon Garbin 
recommend  Recommended
6 years ago

great burgers and shakes. 

Doug Porter's profile image
Doug Porter 
6 years ago

The food was adequate. Service started off fine then took a nose dive. Once the food was dropped off we did not see our server again. The Manager did not look around dining room to check on his guests. I hadn’t eaten at a Steak and Shake for a long time, tonight reminded me why. The kicker is that my expectations weren’t high, and even at that they didn’t measure up 

Joanne Jackson's profile image
Joanne Jackson 
6 years ago

I love Steak and Shake! It's the one on Apopka Vineland I don't like. The service is so slow. It took us 15 minutes to just get seated then another hour before we got our food. They weren't even busy they are just extremely slow and unmotivated to customer service. 

Darlene Molina's profile image
Darlene Molina 
recommend  Recommended
6 years ago

Always great food ,friendly service and great prices 

Caroline Dillon's profile image
Caroline Dillon 
recommend  Recommended
6 years ago

Good food at great prices 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.5 star rating with 252 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com