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Stars and Stripes Services

3.5

About this business

4 Rooms $80.00 Same Day Service,Locally Owned 

Location details

1801 Wesley Court, Columbia, TN, 38401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.514 reviews
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mom2884111's profile image
mom2884111 
13 years ago

Please everyone, read the reviews and pass the word. He doesnt have a A+ rating with the BBB as for this time. Right now the BBB is fixing his F rating. One thing Jermie cant fix is his criminal record. Google Jermie England and you'll see he is a convicted felon. His charge is GRAND THEFT from scaring 84 year old customer of his telling her she had mold in her house. He bilked her for $140,000. And he passed bad checks. A leopard cant change his spots. Its funny he talks of karma. That 84 year old woman you scammed. Maybe t... read more

hey_jude4's profile image
13 years ago

I wish I could give this company negative stars. I've never worked with someone so unprofessional or rude. I originally contacted the company to clean my carpets and was impressed with the website and the owner's (Mr. Jeremie England) claim to make sure that his customers were satisfied with his work. I had no problem getting a quick appointment. I wanted his special deal to clean 4 rooms for $99. I asked him on the phone if I would receive any surprises on more costs once he came to my house. He said only if there were bad ... read more

prgreen's profile image
13 years ago

They advertised duct cleaning for $99.95. He started the cleaning and then claimed that the ducts needed to be treated for mold for an additional $150. He did not provide any proof of mold or show me any mold. Then he wanted an additional $150 to clean the A/C coils. So instead of duct cleaning for $99.95, they wanted $395.95. 

msfabolous's profile image
msfabolous 
13 years ago

I absolutely love what this company has done in my familys home. I called them on Wednesday about getting my air ducks cleaned and carpets threw out the house. They were at my house that following day. My 5 year old has asthma and has to be on breathing treatments 2 times a day. So you can understand how important it is to make sure my house is dust free. They were very polite and I will be using this company from now on. Thank you Stars and Strips! 

pleasedconsumer's profile image
pleasedconsumer 
13 years ago

Very prompt response to my request for cleaning rugs and wall to wall carpet. Professional and timely. Did what they said they would do. My oriental rug ($$$) came out beautiful. No color distortion and looked fabulous. Will use them again!!! 

deadalus's profile image
14 years ago

We used Stars & Stripes... Once.. but never again! We found the work to be inferior and when we complained, the owner "Jermie England" became very rude. After several attempts to resolve the issue he hung up on me. We've filed a complaint with the BBB and canceled the payment. Stars & Stripes gets one star because they won't let me give them zero (or less). 

tfeels's profile image
14 years ago

A plus plus service. Timely response to inquiry & prompt service. Great cleaning and customer service. Service so great the 1st time I called again a week ago when I had an emergency spill. Great service again. Highly recommended! 

stantrent's profile image
14 years ago

I cannot believe the way this company treated me when I called to ask questions about getting carpet cleaned. They got upset that I was asking questions then started saying that there equipement cost $35,000.00 and that there was no carpet that they can't clean before they hung up the phone. - I was so surprised that any company would act this way when a customer ask questions about something you are about to purchase. They have lost my business. 

jacksma's profile image
14 years ago

This company was prompt and kept the appointment time which was important to me. They did our entire house and were in and out within an hour. Most importantly, the carpets were extremely soiled and they now look great. We would recommend them to any one needing these services. Thanks, The Martins 

Frequently asked questions about Stars and Stripes Services

How is Stars and Stripes Services rated?

Stars and Stripes Services has a 3.5 star rating with 14 reviews. 

When is Stars and Stripes Services open?

Stars and Stripes Services is closed now. It will open on Monday at 9:00 a.m. 

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