Starbucks - Melville Library

Tiffany Nemeth 

on Google

2 months ago

I don't enjoy complaining but every. single. time. I come to this Starbucks my order is incorrect. It's a simple iced matcha latte with no classic sub vanilla. The training here must not cover matcha lattes or the beverage routine as my venti's are made with 6 scoops of matcha and the cup is halfway filled with foam. I'm a barista at a licensed store upstate and it really hurts my heart to constantly receive an incorrect drink. That would never fly at my store. I don't go back to fix it as it's always crowded and I don't wan... read more

Jennifer Huang 

on Google

3 months ago

Most of the time when I order a drink, it is never filled all the way to the top. I ask for light ice and they fill 3/4 of the cup with ice. Even with this much ice my drink still isn’t filled all the way to the top. 

Sydney Harvey 

on Google

5 months ago

The manager has been very rude to me on multiple occasions. I was going to let it go but it’s been a repeated pattern. She’s a bigger lady with glasses. The most recent time I had placed my order 30 minutes prior and had watched people order get their drink and leave all while waiting for mine. After about 35 minutes I mention it and she gives me a very rude response, as she has in the past while I was ordering with her. I wouldn’t give them your business, there’s a Starbucks at the hospital just go there. 

Melissa Wetsell 

on Google

8 months ago

Asked the cashier a question.As I walked away, I was informed by another customer how she rudely rolled her eyes. If that’s not enough she asked the other employee about my order and mouthed things about me. Terrible,and inappropriate customer service.