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Starbucks
- Coffee & Tea
- Riverview, FL
About this business
Location details
10716 Big Bend Rd, Riverview, FL 33579, Riverview, FL, 33579, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
I waited inside for 25 minutes for two drinks while multiple cars at the drive thru were served. When I finally brought it to someone’s attention that I had been waiting for an excessive amount of time I finally got my two drinks. They were the same drink but tasted nothing alike. The sweetener had not been added to one of them but I was already traveling down the highway when this was discovered. The employees at this place need additional training. This was my second and probably last visit to this Starbucks.
My girlfriend went here to get her birthday drink. The cashier was incredibly rude and cold and refused the drink, while also partially shaming her for even asking???? Is this normal? He was a smaller East Asian cashier. Didn’t catch his name. Was very very rude. I suggest a customer service course if it’s available for him. Not sure if this is standard for Starbucks but I sure hope not.
Drive through on a Sunday was a great experience customer service ,smile, and my coffee was perfect! Keep up the wonderful service!!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 1,498 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 5:00 a.m.
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