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Starbucks

4.1

About this business

Location details

5506 Harvey St, Norton Shores, MI 49444, Norton Shores, MI, 49444, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:30 a.m. to 9:00 p.m.
Sun5:30 a.m. to 9:00 p.m.
4.1931 reviews
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Shirley Waddell's profile image
Shirley Waddell 
on Google
5 days ago

They started out extremely rude when I got up to order. It was 8:45 and they closed at 9. As someone who worked in customer service for years, I understand being ready to go home. But that is your job until you close. So they kept cutting me off when trying to order, and then made our drinks wrong. I told them they were wrong and she said, so what do you want me to do?! Remake them?! Why yes, ma’am, I do. I have a $40 order. I am disgusted with how they were acting as I could clearly see them through the window. I would not ... read more

Ashley Dupy's profile image
Ashley Dupy 
on Google
2 weeks ago

Yesterday came through drive thru and was helped by Emme, terrible customer service! Took several minutes to come to the window to allow me to pay as she stood there and made whip creams instead. When the drinks were ready is when she finally opened the window, didn’t even say hello.. just shoved the drink out and said here ya go and my total. The drink she tried handing me was wrong, I specifically asked for the summer skies, not summer berry! I politely told her that and she slammed the window shut and didn’t come back unt... read more

Ami Maglothin's profile image
Ami Maglothin 
on Google
a month ago

I’m mad that they discontinued their brownies  

Katharine Harrison's profile image
Katharine Harrison 
on Google
2 months ago
Sean C's profile image
Sean C 
on Google
2 months ago

Unfortunately my mango dragonfruit lemonade was filled almost to the top with ice even after it was specified to be made with light ice. I have previous experience working at Starbucks, but it was made with more ice than what goes in a typical refresher. Very disappointing for a $7 along with a tip. 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 931 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 5:00 a.m. 

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