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Starbucks
- Coffee & Tea
- Niles, MI
About this business
Location details
720 S 11th St, Niles, MI 49120, Niles, MI, 49120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Drink was made wrong and I was standing in the store for over 14 minutes until I had to ask them where my order was to find out it had been sitting on the table hidden off to the side the whole time. They have two different sections for in-store orders and online orders but no clear indication. Not once was I addressed or asked about my order or welcome to the store during that time. I haven't got Starbucks from this location in months and I don't plan on returning.
It's in a supermarket. Enough said about atmosphere.
Consistently make my daughter’s white hot chocolate wrong. They need to actually READ what people order. This is the 4th time it’s been wrong.
Waited 20 minutes for my coffee and then they handed me a nasty, watered down coffee. Didn’t have another 20 minutes to wait for a new coffee or my money back. Won’t be returning. Multiple other customers were standing around also complaining about the wait. I also overheard the baristas loudly discussing how they are getting sick, while handling peoples drinks. Disgusted and disappointed in my experience today is an understatement. Here’s my “coffee” that was supposed to be an iced sugar cookie latte. I order it frequently ... read more
People who are in a rush to get to work do not want to wait an extra 15 minutes for a drink they pre-ordered online. The younger workers can show each other pictures from their phones and chit chat all morning long but no drinks are coming out. Please do not let two teenagers run the store in the morning!! It's crazy when you know your drink is going to take too long based on who you see behind the counter...
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 286 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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