This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Starbucks
- Coffee & Tea
- Mission Viejo, CA
About this business
Location details
27698 Santa Margarita Pkwy, Mission Viejo, CA 92691, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 7:30 p.m. | |
| Tue | 4:30 a.m. to 7:30 p.m. | |
| Wed | 4:30 a.m. to 7:30 p.m. | |
| Thu | 4:30 a.m. to 7:30 p.m. | |
| Fri | 4:30 a.m. to 7:30 p.m. | |
| Sat | 5:00 a.m. to 7:30 p.m. | |
| Sun | 5:00 a.m. to 7:30 p.m. |
I’m having to edit my original review after watching this location go drastically downhill over the last few years. This store struggles with loss prevention and takes it out on their customers. The manager who sits in her back office with a tan hoodie with a white collar (not uniform) does not encourage her team to be friendly and actively promotes aggression towards the clientele. They chastised me for the way I ordered my drink and accused me of trying to under pay for my drink, but when I returned to my regular Starbucks... read more
Customers shouldn't expect high rating for the service category in self service restaurants and cafes. On the other hand, emoyees of such establishments shouldn't expect tip either. Self service restaurants and cafes aren't the cleanest usually which may, justifiably, influence the atmosphere rating as well. But counts for Starbucks usually Ii s that they provide free water, free wifi, and they don't ask people to leave. The outdoor seating of this Starbucks is really breezy and relaxing.
Awful customer service. Asked what kind of meat was in the sausage and the girl working in the morning on Saturday gave me attitude and just said “idk”, with no kindness and dismissiveness. Are you serious? You couldn’t have been kinder and answered a simple question with a smile?
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 310 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com