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Starbucks

3.2

About this business

Location details

4241 Capitol Ave, Dallas, TX 75204, Dallas, TX, 75204, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
WedClosed
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.281 reviews
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Alex Sagcal, MBA.'s profile image
Alex Sagcal, MBA. 
5 days ago

I ordered the new Ube coconut macchiato. It was served fast and tasted ok. What was wrong was the low level of customer service. No eye contact, a lack of verbal skills, and Thomas acted like I was interfering with his telephone screen time. 😞 Experience. 

sofia marin's profile image
sofia marin 
4 months ago

Horrible service, drinks are not what we asked for. The girl at the counter was SO UNPROFESSIONAL AND DISMISSIVE. feel sorry for anyone that tries the coffee from there. It’s a waste of money 

Andy's profile image
Andy 
4 months ago

I'm almost always impressed with the staff at Starbucks but this one never fails to have miserable employees with poor customer service. 

Angelina Pina's profile image
Angelina Pina 
5 months ago

The lovely employee Alex was great! However, the employee Lola wasn’t. I ordered a strawberry acai with lemonade and a mango dragon fruit with lemonade. So Alex was doing the strawberry refresher, and it came out amazing. But Lola did my mango dragon fruit as I watched the employee. Alex told her mango dragon fruit with lemonade and easy ice. She proceeded to make it with water and then realized it was with lemonade because Alex told her, and she still had the nerve to serve it to me, and I had Alex remake it because it tast... read more

Devaunte Jones's profile image
Devaunte Jones 
7 months ago

Darker skinned guy with glasses and a beard definitely needs a customer service course! Maybe he was sleepy or deep down wants a different job, but I didn't deserve the service that I received. I didn't complete my order order due to leaving the location, and will never attempt to get a morning cortado again. I also recall on another occasion when I ordered a refresher from 2 young ladies and he arrived to the scene moments after smelling like tobacco and marijuana, then proceeded to guide the young ladies (assuming he's a m... read more

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.2 star rating with 81 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 8:00 p.m. 

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