Starbucks's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

4.4

About this business

Location details

Northshore & Pinnacle, 1938 Pinnacle Pointe Way, Knoxville, TN 37922, 1938 Pinnacle Pointe Way, Knoxville, TN, 37922, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 10:00 p.m.
Tue4:30 a.m. to 10:00 p.m.
Wed4:30 a.m. to 10:00 p.m.
Thu4:30 a.m. to 10:00 p.m.
Fri4:30 a.m. to 10:00 p.m.
Sat4:30 a.m. to 10:00 p.m.
Sun4:30 a.m. to 10:00 p.m.
4.4264 reviews
Select a rating
James Kemp's profile image
James Kemp 
on Google
a month ago

I hate to give low ratings. Everytime we come here the drinks are awful.....it's like the machines are not cleaned, taste burnt. We always go to the other starbucks in cleveland. Taste is so much better! Sorry 🙁🙁🙁 

Abigail Beckett's profile image
Abigail Beckett 
on Google
2 months ago
Mattie Walter's profile image
Mattie Walter 
on Google
3 months ago

This location is amazing! I was running super late for work and thought I put my coffee order and Lo and behold I did not! I put it in, when I pulled in the parking lot. When I walked in they were working on a HUGE coffee order and I said can I cancel? I don’t have time to wait. The barista said no worries I’ll make it right now! In less than 5 minutes the coffee was in my hand and I was walking out the door. Despite the huge order! They are always friendly attentive and polite! Best Starbucks in West Knoxville HANDS DOWN!! 

Melissa Chambers's profile image
Melissa Chambers 
on Google
4 months ago

Ordered a venti iced matcha, with oat milk, and vanilla sweet cream on top. My ordered was made wrong twice. I then asked for just a caramel macchiato, and still got another matcha made wrong. She told me they were out of the sweetener, then ended up having it. The girl at the drive through wasn’t really pleasant. I’ll just go to another Starbucks for now on 

Robert Bremers's profile image
Robert Bremers 
on Google
4 months ago

If you are a regular, they recognize you and are entering your personalized drink by the time you get to the register. Low turnover of staff which is always a good indicator. One of the better locations for a business meeting. 

View all google reviews

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.4 star rating with 264 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com