Starbucks

Ramiz Chaudhry 

on Google

3 weeks ago

Didn’t want to write a review so contacted the customer service directly (they always give a cookie cutter response when someone complains…see other reviews below). After the initial generic response by “ Roberto G. Starbucks Customer Care” no one follows up. It’s a nice way to stay face on google - “of course we care about customers and contact us using the link/email” but then after you contact them - no response. This particular location has no organization the baristas do not know how to make the orders. When you tell th... read more

Ramiz Chaudhry 

on Google

3 weeks ago

Didn’t want to write a review so contacted the customer service directly (they always give a cookie cutter response when someone complains…see other reviews below). After the initial generic response by “ Roberto G. Starbucks Customer Care” no one follows up. It’s a nice way to stay face on google - “of course we care about customers and contact us using the link/email” but then after you contact them - no response. This particular location has no organization the baristas do not know how to make the orders. When you be til.... read more

ruff xm 

on Google

3 weeks ago

As a regular customer of Starbucks across many locations and for many years, I have to unfortunately showcase the poor customer service I experienced in the one in my workplace of which I am a regular customer. For the record, this is a fully corporate in-store location within Stony Brook Hospital - not just a generic shop that offers Starbucks as a convenience. I order different drinks ranging from hot latte's to iced latte's to their refresher fruit drinks. On this one occasion, I ordered an Iced Matcha Tea Latte with Oat ... read more

Eilish Gilmartin 

on Google

a month ago

Wish every Starbucks was like this one. Coffee tastes so much better than at other locations.