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6225-6227 N Charles St, Baltimore, MD 21212, Baltimore, MD, 21212, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 8:00 p.m. | |
Tue | 5:00 a.m. to 8:00 p.m. | |
Wed | 5:00 a.m. to 8:00 p.m. | |
Thu | 5:00 a.m. to 8:00 p.m. | |
Fri | 5:00 a.m. to 8:00 p.m. | |
Sat | 5:30 a.m. to 6:30 p.m. | |
Sun | 5:30 a.m. to 6:30 p.m. |
Arrived there on a Saturday at 5:45pm (45 min before closing). Curtains were down, chairs upside down on tables. The staff were rude and acted as if the store were closing. We still tipped them well.
Terrible customer service, there was no coffee prepared when I ordered. The barista proceeded to make coffee and he poured my coffee as it was being brewed. I explained it would be too strong and he disagreed. He seemed annoyed. The food in the display case looked dry and unappetizing. Overall, it was a very unpleasant experience.
The service at this Starbucks was disappointing. The cashier's attitude was unfriendly—no polite words, no eye contact, and overall, it felt like they didn't care about the customer experience. Not what I expect from Starbucks.On top of that, their supply chain seems broken as they ran out of grande cups. To make matters worse, they used venti cups instead, but only filled them with the amount of a tall cup—literally half a cup of coffee—without any explanation. Definitely not up to Starbucks standards."
This location has wonderful staff and excellent customer service. Barista Tay was particularly great!
Starbucks has a 4.2 star rating with 228 reviews.
Starbucks is open now. It will close at 6:30 p.m.
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