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Starbucks
- Coffee & Tea
- Thousand Oaks, CA
About this business
Location details
350 W Hillcrest Dr, Thousand Oaks, CA 91360, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I usually or almost never complaint about bad service, but the baristas at this location were so rude to my son and then to my self. They both had bad attitudes and appeared upset to be there. Long story short my son asked for a cup of water and they said they would give him one with a purchase of any item. I then asked if I can purchase the water and they said the water was complimentary but I needed to buy another item. The other barista stepped in and said u can buy something and and get the complimentary water. For a fam... read more
I asked for a water cup and was denied because I didn’t ask at the time of a purchase. I showed Jasmine the screenshot attached that shows I have made three purchases in the last three days and asked for an exception as a consistent customer and they still said no. I understand people taking advantage of free water but this was poor Customer Service from the Starbucks corporation who provides itself on good customer service. Employees like Jasmine should be empowered to make exceptions to rules when their judgment says to do... read more
Super friendly staff and quick!!!
The cashier girl, Messi, was totally great. Upbeat and super efficient. Nice to see someone with such great energy as well as work ethic. Hope to see her at this location again. Great employee!!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 149 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 9:00 a.m.
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