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Starbucks

4.1

About this business

Location details

350 W Hillcrest Dr, Thousand Oaks, CA 91360, Thousand Oaks, CA, 91360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.1151 reviews
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Seani Need's profile image
Seani Need 
on Google
a week ago

Not a very good starbucks location. 

Uzma Shroom's profile image
Uzma Shroom 
on Google
2 weeks ago

I have worked at this mall for ten years. For ten of those years, I have been visiting this Starbucks, at least three or four times a week, virtually every week. I have seen the change in managers, the change in employees, and the way Starbucks itself operates. All fine. All good. Starbucks is reliable, and any other time, any other place, I’d never think to do this. Unfortunately, times have changed. As a mall employee, mobile ordering Starbucks is practically a necessity, because this Starbucks is busy, and it’s really inc... read more

Julio Orellana's profile image
Julio Orellana 
on Google
2 months ago

I usually or almost never complaint about bad service, but the baristas at this location were so rude to my son and then to my self. They both had bad attitudes and appeared upset to be there. Long story short my son asked for a cup of water and they said they would give him one with a purchase of any item. I then asked if I can purchase the water and they said the water was complimentary but I needed to buy another item. The other barista stepped in and said u can buy something and and get the complimentary water. For a fam... read more

Stacia Diamond's profile image
Stacia Diamond 
on Google
2 months ago
True Tamplin's profile image
True Tamplin 
on Google
4 months ago

I asked for a water cup and was denied because I didn’t ask at the time of a purchase. I showed Jasmine the screenshot attached that shows I have made three purchases in the last three days and asked for an exception as a consistent customer and they still said no. I understand people taking advantage of free water but this was poor Customer Service from the Starbucks corporation who provides itself on good customer service. Employees like Jasmine should be empowered to make exceptions to rules when their judgment says to do... read more

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 151 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m.  

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