Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

2.4

About this business

Location details

Friendship Rd, Baltimore, MD 21240, Baltimore, MD, 21240, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.4102 reviews
Select a rating
Brady Pleis's profile image
Brady Pleis 
5 days ago

This was easily the worst Starbucks experience I’ve ever had. The store didn’t have the drink I wanted, which isn’t the issue—things run out. The problem was the employee’s attitude. When I asked about it, she bluntly said “we don’t have that” with clear sass and zero effort to be polite or helpful. Starbucks charges around $8 for a drink, so the least customers should expect is basic customer service. Instead, the interaction felt rude, dismissive, and completely unprofessional. If employees don’t want to deal with customer... read more

Vasilina D's profile image
Vasilina D 
a week ago

Can somebody fix the printer please??? This has been an ongoing issue, the barista is unable to see customizations - received full sugar drink instead of 1 pump of syrup as requested. Unable to drink, $7.95 down the drain literally, and it's not the first time. The order was 12 minutes late as well. Terrible. 

Kaci Taylor's profile image
Kaci Taylor 
2 weeks ago

Never had 6 ladies ignore me before right after the larger/tall employee she asked what I want. I started saying “Hi, I’d like to order a venti… and she turned and said something to her coworkers and laughed. I paused and waited. Smiled. She never looked back at me though I was right at the register and she was supposed to be taking orders. The continued to talk and I said one more time I’d like to order a venti and she never looked at me but kept talking. They wanted me to feel small. I paused so ti didn’t interrupt their c... read more

Kaci Taylor's profile image
Kaci Taylor 
2 weeks ago

Never had 6 ladies ignore be before right after she asked what I want. I started saying “Hi, I’d like to order a venti… and she turned and said something to her coworkers and laughed. I paused and waited. Smiled She never looked back at me though I was right at the register and she was supposed to be taking orders. The continued to talk and I said one life time I’d like to order a venti and she never looked at me but kept talking. They wanted me to feel small. I’m really confused as to why they ignored me, wouldn’t make eye ... read more

Collin H.'s profile image
Collin H. 
a month ago

Personnel are unprofessional and passive aggressive at best. Simple shot of espresso order….. It’s your only option at BWI, so, naturally, service is neglected. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 2.4 star rating with 102 reviews. 

When is Starbucks open?

Starbucks is open now. It will close tomorrow at 12:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com