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Friendship Rd, Baltimore, MD 21240, Baltimore, MD, 21240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was easily the worst Starbucks experience I’ve ever had. The store didn’t have the drink I wanted, which isn’t the issue—things run out. The problem was the employee’s attitude. When I asked about it, she bluntly said “we don’t have that” with clear sass and zero effort to be polite or helpful. Starbucks charges around $8 for a drink, so the least customers should expect is basic customer service. Instead, the interaction felt rude, dismissive, and completely unprofessional. If employees don’t want to deal with customer... read more
Can somebody fix the printer please??? This has been an ongoing issue, the barista is unable to see customizations - received full sugar drink instead of 1 pump of syrup as requested. Unable to drink, $7.95 down the drain literally, and it's not the first time. The order was 12 minutes late as well. Terrible.
Never had 6 ladies ignore me before right after the larger/tall employee she asked what I want. I started saying “Hi, I’d like to order a venti… and she turned and said something to her coworkers and laughed. I paused and waited. Smiled. She never looked back at me though I was right at the register and she was supposed to be taking orders. The continued to talk and I said one more time I’d like to order a venti and she never looked at me but kept talking. They wanted me to feel small. I paused so ti didn’t interrupt their c... read more
Never had 6 ladies ignore be before right after she asked what I want. I started saying “Hi, I’d like to order a venti… and she turned and said something to her coworkers and laughed. I paused and waited. Smiled She never looked back at me though I was right at the register and she was supposed to be taking orders. The continued to talk and I said one life time I’d like to order a venti and she never looked at me but kept talking. They wanted me to feel small. I’m really confused as to why they ignored me, wouldn’t make eye ... read more
Personnel are unprofessional and passive aggressive at best. Simple shot of espresso order….. It’s your only option at BWI, so, naturally, service is neglected.
Starbucks has a 2.4 star rating with 102 reviews.
Starbucks is open now. It will close tomorrow at 12:00 a.m.
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