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Star Lincoln, Inc.

4.5

About this business

Hoot McInerney's Star Lincoln 

Location details

24350 W 12 Mile Rd, Southfield, MI, 48034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5979 reviews
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Stan Patrick's profile image
Stan Patrick 
7 years ago
Ernestine Moore-Kenney's profile image
Ernestine Moore-Kenney 
7 years ago
Eric Michael's profile image
Eric Michael 
7 years ago

Very honest and caring staff. Quick and efficient service. Dan in service is one of the nicest guys I've ever met. Highly recommended! 

Krysten Jones's profile image
Krysten Jones 
7 years ago
Shaun Black's profile image
Shaun Black 
7 years ago

I needed a plastic key ring and was told a bunch of crap about why they couldn’t help me. I guess because I didn’t buy my car from this dealership they felt no obligation to help me. 

Candice Ann Jabbori's profile image
Candice Ann Jabbori 
7 years ago
Willie Harvey's profile image
Willie Harvey 
7 years ago
Frank Stanley's profile image
Frank Stanley 
7 years ago
Carole Scott Van Hoef's profile image
Carole Scott Van Hoef 
7 years ago

Star Lincoln as a dealership is very good, service rep Michael is great and sales Richard was great too, they have tried to work with me on the problems I've had with my MKC...hopefully not all of them are as bad as mine. In the year and half I've had the car it's been in for service 5 times. And it still has a terrible ride on the front end. Can't wait until this lease is up, most likely I won't buy another Lincoln . 

Business response:

Hi Carole, we value your feedback. Because our dealership goes to great lengths to provide the highest level of customer service, we take your review very seriously. Please allow me to offer my apologies for your recent troubling experience with your MKC. Customer service is our top priority and it is regretful that we seem to have missed the mark with your experience. We do not want your last memory of Star Lincoln to be a negative one. 

Frequently asked questions about Star Lincoln, Inc.

How is Star Lincoln, Inc. rated?

Star Lincoln, Inc. has a 4.5 star rating with 979 reviews. 

When is Star Lincoln, Inc. open?

Star Lincoln, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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