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Star Lanes at Emagine Royal Oak
- Bowling
- Royal Oak, MI
About this business
Location details
200 N Main St, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
RecommendedIt's very nice theatres, but when I came out my truck was vandalised I was not happy, so I'm think twice about coming back.
Business response:
Hello Jessica – We are very sorry to hear about what happened to your vehicle during your last visit to our Royal Oak location. We would like to learn more about this incident, if you are willing, please email us at operations@emagine-entertainment.com so that the appropriate team member can get in touch with you to discuss this with you in more detail. Thank you.
Usually we go to the Emagine Macomb location but the Royal Oak location had the time we were looking for so we thought we'd give them a try. First we paid for parking which I thought was odd, later I see on a little flyer at the concessions its free for the reward members which I am, bummer I just wasted $3! Next the popcorn we ordered was stale so I had to get back in line to get fresh. Next the movie we were going to see was in 3D but there were no glasses to be found and no one at the ticket booth so my girlfriend asks on... read more
Business response:
Hello Roger – We are very sorry to hear your feedback here, as our goal is to provide all around great movie-going experience for all of our guests. We’d like to apologize for the inconveniences you experienced, including the frustrating with parking, issues with provisioning of 3D glasses, and dissatisfaction with the popcorn concessions. The guardrail height is set based on building code, but again we're sorry if this limited your ability to recline and enjoy your show. We take your feedback seriously, and will be sharing ... read more
So we get there to see transformers yesterday. Place seems pretty nice. Well we get to the theater and theres no 3D glasses. We had to go all the way back out to notify that no one in the theater has glasses... at ya know the 3D movie! Then we start eating the popcorn and it was so stale. How do you have stale popcorn at the movies?? So once again we had to go back out and get fresh popcorn. Then we noticed as were reclining the seats in row F (theater 2) that the guard rail is literally blocking the screen. So there is this... read more
Business response:
Hello Ciara - Our goal is to create an exceptional movie-going experience for all of our guests, so we are sorry to hear that your last visit with us at our Royal Oak location was anything less than satisfying. We'd like to apologize for the inconveniences you experience, including your trips back to the lobby for the 3D glasses and fresh popcorn. Unfortunately, the rail height is based on building code, but we are sorry for any frustrations this caused. We take your feedback seriously, and will be sharing your comments with... read more
Long lines to grab tickets on a Monday. The person at the consession was rude to the point I walked out of line. Then to actually watch the movie the seats were super sticky. Do better.
Business response:
Hello – Our goal is to create an exceptional movie-going experience for all of our guests, so we are sorry to hear about your last visit with us at our Royal Oak location. We will be sure to pass your comments on customer service and theatre cleanliness to our operations team – we do value your outreach and take all feedback seriously. If you would like to speak to a member of our team directly, please feel free to send us an email at operations@emagine-entertainment.com. We hope to have the opportunity to host you again in ... read more
Great picture and sound quality. Theater is clean and very modern; great seating and atmosphere. Always a good time to be had here. Parking is a bit expensive but that's Royal Oak for you. Would definitely recommend it.
I saw All Eyez on Me the seats are So comfortable I also dined and the spinach dip was great but they wouldn't accommodate not having spicy wings which was crappy. Parking is pay only and if it's a late show they stop taking orders before show starts i ordered chicken drumsticks and received wings and the waitress never came back didnt bring more drinks or pick up empty dishes. I asked about the buffalo sauce and my waitress said if I was you I wouldn't eat any of these chicken drumsticks, when asked if there was anything no... read more
Please please make sure the women bathroom is clean when the movies are over i was a little disappointed held it until I got home!!
Business response:
Hello Mareta – We are sorry to hear about the state of our restrooms during your last visit. Our goal is to create an exceptional movie-going experience, and that includes cleanliness throughout our entire facility. We will be sharing your comments with our on-site operations team to review and address, and hope to have the opportunity to host you again in the future.
Frequently asked questions about Star Lanes at Emagine Royal Oak
How is Star Lanes at Emagine Royal Oak rated?
Star Lanes at Emagine Royal Oak has a 4.1 star rating with 409 reviews.
When is Star Lanes at Emagine Royal Oak open?
Star Lanes at Emagine Royal Oak is closed now. It will open at 11:00 a.m.
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