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Star Enrg
- Solar Installation
- Marshallton, DE
About this business
Star Enrg provides residential solar energy, commercial solar energy, agricultural solar energy, generators, and energy auditing to the Wilmington, Delaware area.
Location details
5700 Kirkwood Hwy #106, Marshallton, DE, 19808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to echo many of the complaints below. Star Enrg and ***** ******promise the world and deliver very late after much effort on the part of the buyer. It is a nightmare working with them. Subsequent to installation the system only produces 70% of the electricity promised in our contract. In February 2024 *****acknowledged this and promised in writing to install additional panels so that the system will fulfill the electricity promised in my contract. To date and after a dozen promised installation dates, still noth... read more
Business response:
Thank you for sharing your concerns. We understand that you are upset, and we take your feedback seriously. However, we feel it is important to clarify several inaccuracies in your statements. First, as an attorney, I am sure you are aware of the legal implications of making statements that may constitute slander or defamation. While we respect your right to voice your dissatisfaction, we would like to ensure that the information shared is factual. To address your specific points: Business Addresses: Our business address is ... read more
It's the worst experience ever with this company. I signed the contract on April 18th, 2022, and waited for a year (April 2023), no progress was made so I decided to cancel the project. Star Enrg team confirmed that a full refund will be issued. It has been over a year since I canceled, but I'm still waiting for my refund. Tried following up multiple times and all efforts in vain. No one responds. What kind of company keeps customer money for 2 years? there is no accountability
Stay away from Star Enrg and they are horrible in following a schedule or communicating a schedule. I contracted for solar panels, battery backup and charging port Star Enrg. Selected them based on the google reviews and the number of positive ratings. Now I am seeing the what the people who gave are negative ratings are actually 100% correct. A search on Better Business, you will see similar complaints. Should have checked Better Business before signing the contract. Absolutely would not recommend Star Enrg company even tho... read more
We contracted with Star Enrg in Nov 2022 and like many of the negative rating, after many promises of installation, it took over 9 months to complete my job and get the system operational. After a year of operation, we noted that the system was not producing the promised amount of energy...in fact, it was less than 70% of the targeted production. According to the terms of the Star Enrg contract, if a system produces less than 90% of promised energy, compensation is provided either in the form of cash for the lost energy over... read more
I signed a contract in July 2023, still waiting to get the work done. Numerous phone calls with promises but no follow up. The installing group is calling the shots.
Amazing company. Couldn't be happier with the panels they install. Best solar system, cleanest installation and communication was great, patient and explain everything. We are now enjoying the benefits of renewable energy and it feels great to be part of the solution.
Highly recommend! Star Enrg is amazing. Their range of products is fantastic, and the staff went above and beyond to ensure we were satisfied. Thanks to them, we're saving money and helping the planet – win-win!
I contracted Star Enrg in 2020. I was scheduled and promised many times with obvious excuses. Everything David Stokes, the owner and salesman, turned out not to be true. When I complained he became verbally abusive. Finally in early 2021 the project was installed and inspected but the system was never started and was not producing electricity. Finally in the summer of 2021 David Stokes came out and started the system. I did get a check from the company for lost production. It is now the end of 2023 and I am still waiting for... read more
We have had a contract sign and promised the work would be done in 2019. As of this point 8/11/23 we still don't have solar in and our yard is a complete mess. Cash payment were made. I call weeks on end when I finally get a person I am told by Bianca that she can't do anything it's up to the crew to schedule! This is the worst service I have ever had! The owner will not even take my phone calls anymore they go straight to voicemail! I do not recommend this company!
Frequently asked questions about Star Enrg
How is Star Enrg rated?
Star Enrg has a 4 star rating with 181 reviews.
When is Star Enrg open?
Star Enrg is open now. It will close at 5:00 p.m.
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