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Staples
- Printing Services
- Nashua, NH
About this business
So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.
Location details
252 Daniel Webster Hwy, Staples Plaza, Nashua, NH, 03060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
On Saturday 10/4 I brought my computer to Staples because I had purchased it there previously. When I purchased the computer, they did not have anything in stock that met my needs so they agreed to sell me the display model. All was well until I restored the computer back to the factory settings which I then received a message that my copy of Windows 7 was not a valid copy. The tech did diagnostics on the computer and said it had viruses, but that once they were removed everything should be working fine. I was told that it w... read more
Business response:
Hello Staple is very sorry to hear that you had this experience in this store with our Tech services. We will be addressing this with We are very sorry to hear that you had a negative experience with Staples. Please accept our sincere apologies for any inconvenience we may have caused you and know that we will be in personal contact via Email with you shortly to see if anything we can do to turn this situation around.
I recently purchased a new computer for my son which the total cost was $1004.83. There was to be a data transfer from the old computer to the new with the set up. That did not initially happen when I was told my computer was ready for pick-up so it was left a second time for the data transfer. When I went to pick up my computer the technician was "busy" and quickly checked the data transfer to my new computer. I do not recall him opening up the old computer and reviewing all the files with me. When I got home, I had difficu... read more
Business response:
Staples is sorry that we didn't live up to our promise of making shopping and saving easier than ever. Rest assured we'll further evaluate how we can prevent this experience from happening again. In the meantime, we see that the store agreed to waive the diagnostic fee. If you still need assistance with your son's computer, please let our office know.
This is a formal complaint against staples store #1200 in Wilkes Barre PA. The Management Team needs major improvement. There was a problem with our item ringing up correctly as this was a "Big purchase" so the young lady checking us out was trying to fix it. She called the manager over to ask for help and to over ride something for her and the Assistant Manager Joseph came up from the back. This man screamed at her and belittled her in front of not only me and my wife but also several other customers in the store standing i... read more
Business response:
We are sorry to hear about this negative experience. I have shared ********* comments with the store's Sr. Management Team as well as HR to investigate his behavior and address accordingly.
RE: Staples failure to furnish correct ink cartridge and provide any remedy While purchasing a HP printer for my computer at Staples, Inc. in Salem, MA recently, I had also purchased an ink cartridge combo pack to use when the provided introductory ink packs became useless. Unfortunately, the salesman sold me the wrong combo pack and when I returned to the store I was told that Staples would not exchange or even take any responsibility even though they had made an error and had sold me the wrong pack, and that I would need t... read more
Business response:
Staples is sorry to hear about this negative experience. We are reaching out to Mr. *********to discuss this further.
Before August 15 2017,i used staples for all of my printing needs,for many yrs.i went to staples on august 15 I'm Greenville sc.and ask a customer service rep.if I could have some business cards made,the rep.reluctantly said we don't print cards here you'll have to go online and make the order,I told him I've always done it in store,he said we don't do it here,you'll have to go online and order them,I left the store a little confused and with confidence told myself I could do this,I came home and got online to place the orde... read more
I have been shopping at Staples for over 10 years. But it seem Staples has changed recently, downward. Ordered two boxes of copypaper on Jun 22. Got a Order Summary screenprint, a order confirmation email, and a printed packing slip on the packages later. All the paperworks in my hands show the price was $55.99/box, and the Order Summary shows Order Subtotal: $111.98 No other email, no invoice received after that order. But the rebate center send a email to deny my submission today (Aug 4). They said my purchase price was le... read more
Business response:
We are very sorry to hear of the problems you are experiencing with your rebate. We do see that you have contacted our corporate office since sharing this review and the matter is being looked into with our rebate center.
Bought a refurbished ****** computer on line on April 15th at Staples. The delivery was late and I was going on holidays. Because it was late, I wasn't able to spend much time before I left. I turned it on and it worked. When I got back from holidays, I got error 1962 which shows up when trying to boot up and the sequence fails to start up and is followed by "No Operating System found". After arguing with a manager about it, I returned the computer in May. I got it back on June 27/17 and it seemed to work. I installed progra... read more
Business response:
Hello *******We are very sorry to hear of the troubles you've been experiencing with your ******computer, especially being it has been a only a few months since you purchased it. I will be reaching out to directly via the email provided. Erica B. Staples, Inc.
I am have been a Rewards customer with Premier status since 2006. I have earned the Premier level by spending over $1,000 at Staples annually. I believe that one of the perks of the rewards program was free shipping for orders over $14.99. A couple days ago, I got an email saying we'd get next-day shipping starting July 1st. It wasn't until I went to place an order today did I realize that buried in all the fine print of the email, there was now a minimum order of $49.99. I signed up for this rewards program and maintained m... read more
I purchased a **** multifunction color, wifi laser printer online from Staples. The printer was for my home office and I was in no hurry to unbox it so it sat around for a week. When I tried to setup the printer, it would not connect to my ******* 1900 router nor was it recognized by my iMac. I purchased a ******* signal extender but signal strength apparently wasn't the problem. I spent hours with **** customer service and they could not make it work. The **** rep told me to return the printer within 30 days for a refund. I... read more
Business response:
Hi ****. I am very sorry to hear about your print not working so soon after purchasing it. I will be sending you an email regarding this. I have some additional questions for you. Thanks!
Frequently asked questions about Staples
How is Staples rated?
Staples has a 2.7 star rating with 402 reviews.
When is Staples open?
Staples is open now. It will close at 9:00 p.m.
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