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St. Vincent's Medical Center Southside
- Hospitals
- Jacksonville, FL
About this business
Location details
4201 Belfort Rd, Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went there for what I thought was a brown recluse bite under my arm which was hurting and later I got nausea and uncomfortable tightening of my chest. I was treated by two "doctors". One didn't know what the heck she was doing and the other didn't want to give me the time of day. She kept referring to him with every step she made so I started directing any question I had to him. He acted like I was wasting his time. He wouldn't give me a straight answer for any of my questions and I still to this day don't know if I had MR... read more
if you don't have insurance do not come here. they won't do anything for you , lie about not having things that they do and still charge $500! or more!
Worst care ever. Dr Jennings has zero bedside manner and lacks empathic and professional communication skills. Dr Mares is a pulmonologist that has left my loved one hanging (with pneumonia!) due to multiple weeks of vacation. Their hospital policies are awful too. Admitting a patient to a room and then moving them to a Covid floor without Covid symptoms. They clearly care very little about their patients and their families. Just walking up to the ER I took pictures of many biohazards that are just lying around. SO GROSS!!!!... read more
Business response:
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 317-338-CARE(2273) (Mon-Fri 8 am-4:30 pm)? We look forward to hearing from you. -Ascension St. Vincent Community Manager
We waited in the waiting area for two hours, then were finally taken back to the hospital room, where we waited another two hours. Finally, I got a nurse’s attention, and a doctor came in and said “I didn’t know you were here, sorry about that.” Like, really? You didn’t know one of your patients have been waiting for hours? Unbelievable. With the times we live in, they seriously need to get their stuff together. Would not recommend! Take your loved one somewhere else!
Business response:
Thank you for bringing this to our attention. We strive to provide quality care and regret that hasn't happened in this case. I will forward this information along to leadership for review. Thank you! -Ascension St. Vincent Community Manager
I am trying to pay a bill from last October. They have not billed my insurance! Every time I call, I get hung up on and have to call back. Nobody seems to want to look at this. Customer service is not part of their dictionary. Very upset that I have to call EVERY MONTH to get hung up on and call back repeatedly to be told it will be cleared up by next month. Horrible way of doing business.
Business response:
Thank you for taking the time to share this review. Would you please contact us at 785-323-6790 (Mon-Fri 8 am-4:30 pm) so we may be in touch with you personally? Thank you in advance for your time. -Ascension Via Christi Community Manager
See attached screenshot of our experience on 8/12/2020
Business response:
All reviews are important to us. If you're willing to discuss this in more detail, please reach out to us at 316-268-5178 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Via Christi Community Manager
On 8/10/20 I encountered 2 nurses they were both responsible for the care of my wife. I assumed that they would be kind and caring they were not! Alexis , the certified nurse assistant was short and didn’t take the time to explain why she was doing what she was doing and Kristen the other nurse was rude and told me to leave not in a kind way either. When I called to file a grievance I was transferred and then hung up on. I am beyond upset and disappointed in the lack of care that should be done in a hospital.
RecommendedI unfortunately had the opportunity to visit the emergency room via ambulance due to a vehicle accident this week. I was in pain and nauseous but was not given medication in the ambulance which I totally understand. However my son and I were immediately seen by the most wonderful staff at St. Vincent Anderson, Dr. Patel and great nurses. We were immediately administered pain medication and sent for XRays and CTs. I am so happy with the way we were treated.Dr. Patel was an outstanding physician. I highly recommend him and St.... read more
Business response:
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension St. Vincent Community Manager
I called my rheumatologist at Saint Vincent Anderson and told them my situation and how much pain I was in and they never got back with me. This is not the first time her office had done this! I’m going to order my medical records to be released and I’m going to be out of there!
Business response:
Hello, Denise! We strive to provide quality care and regret that hasn't happened in this case. I will forward this information to leadership for further review. In the meantime, you can also reach out to us at 317-338-CARE(2273) (Mon-Fri 8 am-4:30 pm). -Ascension St. Vincent Community Manager
Frequently asked questions about St. Vincent's Medical Center Southside
How is St. Vincent's Medical Center Southside rated?
St. Vincent's Medical Center Southside has a 4.3 star rating with 2,108 reviews.
When is St. Vincent's Medical Center Southside open?
St. Vincent's Medical Center Southside is closed now. It will open on Monday at 9:00 a.m.
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