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St Vincent Radiology Department

1.6

About this business

Location details

123 Summer St, Worcester, MA, 01608, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
1.67 reviews
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Donna Anderson's profile image
Donna Anderson 
on Google
2 months ago

Right now very frustrated. Trying to reach radiology. Sounds like someone picks up, then dead air. Nothing...not even a "Please hoid". 

Cindy “Cindy” Dema's profile image
Cindy “Cindy” Dema 
on Google
3 months ago

Horrible horrible website Horrible customer service They are in need for training! 

P E's profile image
P E 
on Google
9 months ago

Received fraudulent bill 4 months after fully paid service, they do not answer the phone or call back, about to report to attorney general's office for fraud 

Deanna Kelsaw's profile image
Deanna Kelsaw 
on Google
a year ago

The reception staff are the absolute best. I am very grateful for the help I received from them because I was being thrown in circles with a prior Authorization approval and the scheduling team. Apparently the scheduling and the prior Authorization company wasn't communicating very well and I felt like I was being let down. I have cochlear implants and need an extra approval which was given but was not forwarded. So for a month now I finally got in touch with scheduling thanks to the help of the receptionist. I'm thankful to... read more

Brian O'Malley's profile image
Brian O'Malley 
on Google
a year ago

First they wouldn't reschedule without my new insurance number, then when I called back to schedule they put the ultrasound appointment as a Biopsy. when they caught the error it was delayed an additional 3 weeks. The scheduling department desperately needs customers service training. the 4th person that I talked with seems to know what she was doing. 

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Frequently asked questions about St Vincent Radiology Department

How is St Vincent Radiology Department rated?

St Vincent Radiology Department has a 1.6 star rating with 7 reviews. 

When is St Vincent Radiology Department open?

St Vincent Radiology Department is closed now. It will open on Wednesday at 9:00 a.m. 

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