St. Clair Hospital

Sue P. 

on Birdeye

a month ago

If I could give this no stars I would. Saint Clair ER is a place sick people go to die. I sat deathly sick in a waiting room for 5 1⁄2 hours another hour and 1⁄2 in a exam room and then they sent me home I couldn't walk I had no muscle tone It was the worst experience of my life. 

Barbara B. 

on Birdeye

2 years ago

This review is specific to the ER. The wait times are excessive with approximately 3 hours to just be triaged. Looking at hours to be seen. There are approximately 25+ people in the waiting room at this time. It does not appear the dept. is equipped to manage the volume of patients. In fairness, one must wonder how many people sitting here could/should be seen in an urgent care for illnesses that do require an ER visit. I strongly encourage the St Clair mangement to review their current processes and determine if there ... read more

Faith F. 

on Birdeye

2 years ago

This hospital is amazing for having children in. Pregnancy and infusion center and labor and delivery are most amazing doctors and nurses and made am amazing experience for me having my two children there. BUT I recently went to the ER because I was having such extreme pain I was fainting and throwing up. I had no clue why or what wrong just that there was this incredible amount of pain that I was passing out from. I was left in the ER in a wheelchair by my husband and I ended up throwing up some and I did eventually faint ... read more

Lisa E. 

on Birdeye

2 years ago

I love almost all the doctors at St. Clair. However the hospital is atrocius, they put a patient with Covid in with my husband who had heart failure then charged us for him being in the ICU even though he was never in the ICU. The nurses who went over the discharge papers was rude and was arguing with my husband over what the Dr. said. Even better when our insurance called to get a corrected claim due to wrong dates of service the billing department refused to talk to them. When I called to ask questions about my billing... read more

Ted S. 

on Birdeye

2 years ago

I went to Saint Clair Hospital on March 31, 2022 for an operation and everything seem to be going well until they took me to the post op room. I arrive there at about 2:00 PM and my blood pressure was 144/84 and they move me to a corner of the room. After laying there for about an hour I asked him if I could go to my room and they said they would call . When they called they told me there was not a room available. It is a reasonable expectation when a patient is scheduled for surgery and is told they will be spending the nig... read more

Jeff V. 

on Birdeye

4 years ago

Worst billing department ever. I made a payment plan with them only to find out that for my !one! visit there, they made me three separate accounts! So, while I was making timely payments on my account according to my payment plan I have a voice recording of with their billing department, my other two accounts were unknowingly past due and sent to collections! Also, they wrongly sent me to collections DURING THE COVID LOCKDOWN!!!! And I have been a medical biller for 20 years and own a medical billing company - I know what... read more