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Splash Express Car Wash is Yakima's favorite car wash! We are conveniently located just off Valley Mall Boulevard next to Costco. We offer a state-of-the-art hybrid cleaning system to get your car "Clean, Shiny, and Dry" in minutes! We exclusively use Blue Coral, Armor All, and Rain-X professional products to ensure a quality clean every time. Access to our Hi-Volume Self-Serve vacuums is always included for free with every wash. At Splash Express, we have the area's only automated floor mat cleaner so you can keep your carp... read more
1201 Market St, Yakima, WA, 98903, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Thank you, Anne Lantis Hatch! We appreciate you!
I've read a few bad reviews so I first have to say that this place has by far the best customer service of any wash. They WILL NOT let you leave unhappy. My truck always comes out clean and if for some reason it doesn't, tell them and go through again. I have never been to any car wash that was perfect. Hands down the best wash around and I'm happy to be a monthly member.
Business response:
Thank you, Ryan Michael! We appreciate you letting us serve you!
Splash really was never a bad car wash, it all just depends how dirty the vehicle is and how caked on the grime is. However, my mom's car IN NEUTRAL rear ended the car in front of her; they claimed she changed it out of neutral, and that their machines were in no error. Totally ridiculous knowing that in order to change the column in any way you have to press a button THEN move the shifter. Taking business elsewhere.
Business response:
Hi Kirsten. Thank you for your review. I am glad that your own personal experience with us has been good in the past. We very much appreciate your business. I spoke to your mother on the day this happened and explained to her that the only way this could happen is if the car was placed in drive while she was behind the wheel. I know that she did not do this intentionally. If the vehicle must be shifted from neutral to drive by pressing a button on the shifter, it must have been moved by bumping it accidentally. Or, perhaps i... read more
Went through today and I was surprised when one of the guys offered me a front plate holder, my plate always gets tacoed after going through. I got out to vacuum the car, but I was disappointed to see the wheels and back of the car hadn't been cleaned well. I'd pulled off to the side to adjust a side mirror that got knocked forwards, and a different guy said to pull around again and they'd wash the car again for free. I did, but sadly the same spots were missed on the back of the car. The service is good here, but don't expe... read more
Business response:
Thank you Victoria! We appreciate the review, praise for our attention to customer service and for honoring our 100% Satisfaction Guarantee. Our apologies for not getting the rear of your vehicle clean to your satisfaction. There is a Gift Card on Will Call for your next Splash Extreme Wash on us. Please ask any member of our service team to retrieve it for you next time you are in. We are committed to your ultimate satisfaction. We look forward to serving you again soon!
After a day in the mud hunting or fishing or hauling motorcycles around, Splash is so fast and easy to make my outdoor rig into a city rig again
Business response:
Thank you, Dale! Since we're both kinda in the "cleaning business" I know you appreciate a good job when you see it!
Best one around in Yakima! Love taking our vehicles here!
Business response:
Thank you for showing your vehicle some LOVE on Valentine's Day! We appreciate you!
Awesome customer service. Tough dirt issue. Ran me through twice. Good job guys
Business response:
Thank you, Britain Rogers! Glad we could get you clean and shiny again! We hope to see you often!
Two stars for the free vacuums... As far as the car wash... Went thru twice? Expedition still not clean??
Hands down the BEST car wash in Yakima and the world!! Everyone there is extremely nice and their customer service is outstanding. Thanks so much Splash!!
Business response:
Thank you Arielle Snyder! See you again soon!
Splash Express Car Wash has a 4.4 star rating with 620 reviews.
Splash Express Car Wash is closed now. It will open at 9:00 a.m.
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