This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Spitzer Acura
- Car Dealers
- Canonsburg, PA
About this business
Location details
3617 Washington Rd, Canonsburg, PA, 15317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called and scheduled an appointment to test drive my car. The woman on the phone confirmed that the car would be available for the time I scheduled. I drove an hour and a half to the dealership and the car was not available.
Business response:
Thank you for taking the time to visit us. We sincerely apologies for not having the vehicle ready. I reached out to you in regards of bringing the car to you for your inconvenience. Please Reach out to me personally. Maroun Matta General Sales Manager - Ira Acura Westwood 508-921-1970 mmatta@group1auto.com
I bought the car for my son a Marine. Lied to about trade in value and used car sales manager was extremely rude. If I was buying the car for myself I would've walked out and never returned. Shady practices and lies.They promised 200 dollars more in trade in but when paperwork was presented in finance office it was different by that time I was exhausted and that was what they were hoping for.
Business response:
We are sorry you did not understand completely the tax savings portion of your trade-in amount. Which we explained several times. We would love to make you happy and are willing to cancel the transaction if you prefer. We would prefer no customer rather than an unhappy customer.
Min Kalid was very professional. He answered every question. I found him very knowledgeable.
Business response:
Hello Richard, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
it was was a easy progress even brought my car to me I can't complain they seem to be honest people I like that
Business response:
Hello Penny, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
I highly recommend it.
My overall experience was Great!!
Overall the experience was good. Could’ve been much better. I almost walked out on making the deal. The GM told me that all the preparation work I did in advance using online tools, i.e, Car Gurus, CARFAX, & Capital One for the deal were pointless. In fact, the deal online did not match the deal I made. Salesman & Finance guys were fabulous. Just the deal process wasn’t up to par. But, maybe my expectations were too far ahead of the game.
Business response:
Hello Thomas, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (805) 642-3600.
I didn’t meet with them, but they were helpful and not pushy
information provided by dealer was helpful and accurate. Did not have any interest in buying other vehicles on their lot at this time.
Frequently asked questions about Spitzer Acura
How is Spitzer Acura rated?
Spitzer Acura has a 4.6 star rating with 597 reviews.
When is Spitzer Acura open?
Spitzer Acura is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com