This profile has been claimed by the business owner or representative.
Submitted by: LocalInternetAds.com
2534 West 16th Street, Indianapolis, IN, 46222, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
5 Star : Likely to Recommend I recommend 100 % Nice job Right on time 5 Star : Repair Quality Great job , lady in front desk super nice help my all time 5 Star : Customer Service Excellent service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend Rude employees, lack of communication and lack of attention to details would prevent me from recommending. 4 Star : Repair Quality Wheel well trim to bumper trim does not meet neatly. There is a noticeable gap compared to the other side of the car. 3.5 Star : Customer Service A member of staff at the front desk is not customer friendly. I was spoken to in a rude manner and treated as if speaking to me was an annoyance. Communication concerning the status of my car repairs was lacking compared t... read more
1.5 Star : Likely to Recommend 2 Star : Repair Quality Communication is very ineffective. I had to call to check on the status of my car because no one called me and it seems like everyone there didn't want to deal with it and gave me names of 4 ot 5 people that would be dealing with the repairs of my car. I then received a call from someone totally different than what they named. Very bad customer service. Repairs were great 0.5 Star : Customer Service Previous comments tell how dissatisfied I am.
3 Star : Likely to Recommend Even when I picked up my vehicle, the front desk lady was unprepared and unprofessional. 3.5 Star : Repair Quality The woman who works the front desk is very rude and unprofessional, the repair took longer than expected, the updates on progress were only when I called. 3 Star : Customer Service The woman who works the front desk sets the tone for the customer experience, she needs to understand what FRIENDLY service is!
4.5 Star : Likely to Recommend Good people 4.5 Star : Repair Quality Very nice service 4.5 Star : Customer Service Very good
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality I did appreciate the customer service and my only comment would be more communication either in a call or text. With an update or estimated timing of the process, updates and finalization of when to expect my car. Some sort of timeline. Other than that everything was smooth from drop off to pick up. I just had to bug you guys a couple times to get updates and find out when to pick up my car and drop off the rental. 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service nice Job !!!
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
Speedway Body Shop Inc has a 4.6 star rating with 725 reviews.
Speedway Body Shop Inc is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com