Spain Gardens

andrew b. 

on Apartments

6 years ago

Look elsewhere - Spain Gardens is unethical and overpriced I have lived here for a little under a year and I cannot wait to move out. The staff are unethical, unprofessional, and very rude. I had an issue with them where their AMC online rent pay system did not process my payment correctly (my bank never received a transaction request from AMC) and Spain Gardens hit me with about a 20% fee, saying that it bounced. This is not true. After trying to resolve the situation with them and explain that it was their payment system t... read more

P J. 

on Apartments

7 years ago

Don't even think about it Been living here for over roughly 2 years. Service from the front desk staff sucks. Mail stolen 4 times. Lost $300 in frozen food when they replaced a refrigerator with one that didn't work, and now they refuse to pay for replacement. Took a year to get the door fixed so it couldn't be broken into. Also took a year to get mold removed from the dishwasher. Had to hire my own plumber to clear the sink drain in the bathroom. Their extinguisher in my place isn't certified. The list goes on and on and on... read more

Jake D. 

on Apartments

7 years ago

Knowledgeable Staff Visited apartment for my first time and was really surprised by the staff, especially by a lady named Elizabeth. She was friendly, knowledgeable of the property, and very professional. Almost signed up for the apartment today because of her service. Only reason I couldn't sign up was due to my residence possibly not being long enough to qualify for a lease. Amazing price too for the amount of space given. -Jake 

You've B. 

on Apartments

7 years ago

Don't live here!!! It's hilarious that the word "luxury" and "Spain Gardens" are being used together in the same sentence. There is absolutely nothing luxurious about this apartment complex whatsoever. Matt, the manager, and his staff are a big joke. They are rude, unfriendly, and very unhelpful. The maintenance team doesn't know what they're doing when it comes to issues within your apartment. You can earn $100 if you recommend a friend to live here. You can offer me $1,000 and I wouldn't suggest this apartment complex to m... read more

Ana Q. 

on Apartments

7 years ago

Big Mistake I should have gone with my gut before renting with this apartment complex. The reviews were less than 2 stars for this complex when we were looking for apartments but because we liked the location and the staff assured us that those issues had been resolved, we went ahead and signed a 1- year lease. We paid extra for the washer/dryer ($40 per month) and from the day we moved in, the dryer was broken. It took them 3 months to replace it and after going rounds with them about reimbursing us for the money we were pa... read more

Wendy L. 

on Apartments

8 years ago

Worst apartments ever Take every advantage to rip you off. Their poor filing means they will charge you money because they "didn't have it on file". Delays in work order to the point of no excuse (months or doesn't even happen). Delays in changing over from ac to heat and vice versa with no excuse (wait months for the switch). Absolutely the rudest staff. Gives you attitude and doesn't try to help you. There really are better options than these apartments. 

Richard W. 

on Apartments

8 years ago

Very Disappointed I have been living here for the last 7 months and I have had ongoing issues with the management staff, specifically the property manager, Matt. There have been a few issues that I needed the management team to address only to be met with little to no response. The most recent episode is the most upsetting. I cam home on Tuesday from a weekend trip over Labor Day to discover a leak in the ceiling of my second floor apartment. It was after hours and I called the office. The recording said to call a number for... read more

Leeanne K. 

on Apartments

8 years ago

Good learning experience for a Bad Apartment On the outside this community looks great but the maintenance is horrible. First of all it takes forever to get a hold of the office. I've called 3 times in a row 10 minutes after opening with no response, they have a meeting during business hours so they make residents wait outside for their convenience because all the doors to the office are locked. Every time I did get ahold of someone they would give me all kinds of excuse that maintenance employees were quitting, low on staff... read more

Bill H. 

on Apartments

8 years ago

Maintenance is very poor I have lived at Spain Gardens for seven years. There is a lot I like about it: The grounds are well kept, the place is reasonably quiet. The location is convenient. But when there is a maintenance issue, especially an important one, you can wait and suffer. The cooler in my apartment has been out for five days. The temperature has gone above 90 each day and is forecast to hit 100 in a couple of days. The apartment is sweltering and it is impossible to sleep. The office says I am "on the list" for rep... read more