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Spa Castle

3.9

About this business

Five stories of indulgence await you at Spa Castle, New York's version of paradise. This is a spa that has taken the very best aspects of Asian and European methods of relaxation and put them all together in one mammoth 100,000 square foot (9290.304 sq. m) facility. No two floors are the same, except for the fact that they all present you with the opportunity for total and complete relaxation. The lobby is the only floor that has different spaces for women and men and boasts of four mineral pools. The first floor has seven u... read more

Location details

131-10 11th Ave, Queens, NY, 11356, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to Midnight
Tue6:00 a.m. to Midnight
Wed6:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri6:00 a.m. to Midnight
Sat6:00 a.m. to Midnight
Sun6:00 a.m. to Midnight
3.98,118 reviews
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Emily Serrano's profile image
Emily Serrano 
5 years ago

To Begin , It is way too crowded, the lines are too long, You dont get the REAL effect of a Spa Day, Some of the Asian Staff were rude, You're not allowed to wear slippers unless you buy it from them.. if not you're forced to walk bair foot. Spa castle is more recreational facility with spa amenities. 

Heidi Lee's profile image
Heidi Lee 
5 years ago

The facilities are very nice however the people who work there aren't the nicest. If the customer service was a little better the experience would be an amazing one. 

Nika Gunko's profile image
Nika Gunko 
5 years ago

If you going to this place you have to be ready for extra pay for stuff.I feel uncomfortable when I cannot wear my slippers in public places, even when you going to restroom .. also , I got a small towel( which I use for face ,usual), why ???? I came to SPA huge place !Some stuff look like old , something was broken , the loungers look like 10000000 people used them . Disgusting place ( 

Olga Roman's profile image
Olga Roman 
5 years ago

This was actually my second time at Spa Castle & so far i have had great expieriences both times. Would of liked to enjoy the outside pools this time around but it was a bit cold out. Staff seemed to be on point and friendly. For those going for the first time with children be aware that there is a naked area right by the locker rooms... Hope you all have a great time as well ; Ill be back soon � 

Chini Davis's profile image
Chini Davis 
5 years ago

Loved it..very clean spacious and inviting. The food was delish as well. 

Patricia Ryan McKay's profile image
Patricia Ryan McKay 
5 years ago

Had a wonderful time with my friend as a gift for her birthday. We really enjoyed the pools and saunas. She got a massage and said it was the best massage she ever got. Was a very enjoyable day. Would love to go back again. Didn't mind the uniform because everyone has the same thing on in the public areas. Wasn't a problem actually liked the idea 

Swanii Smilez's profile image
Swanii Smilez 
5 years ago

The Customer Service at Spa Castle SUCKS. Other then the Rude Receptionist by the Name of Kim at the Front Desk, most of the employees are Foreigners. I will go back for the comfort but I will leave my hospitality at the Door 

Nicole Y. Walker-Bernard's profile image
Nicole Y. Walker-Bernard 
5 years ago

I Enjoyed Myself. The Stress Massage Was Great. The Place Was Very Clean. 

Pinky Brooks's profile image
Pinky Brooks 
5 years ago

Had a great time went during the week used Groupon. not too crowded very relaxing 

Frequently asked questions about Spa Castle

How is Spa Castle rated?

Spa Castle has a 3.9 star rating with 8,118 reviews. 

When is Spa Castle open?

Spa Castle is closed now. It will open at 6:00 a.m. 

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