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Southern Hills Hospital Emergency Room
- Las Vegas, NV
About this business
Location details
9300 W Sunset Rd, Las Vegas, NV, 89148, United States
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Our nightmare began at 4:30am on August 21, 2020 and is ongoing. The patient lay in the ER for so many hours his appendix burst. The phone in the room is never answered, nor the phone at the nurses' station. We are not allowed to visit. It's the weekend and Administration is not available. The doctors are not available. The nightmare continues.
Business response:
Glenda, thank you for sharing your experience. We completely understand how frustrating that must have been to not be able to visit and feel detached from your loved one in the ER. We would like to look into what happened. Could you please call our patient advocate? Her name is Patricia and she can be reached at (702) 916- 9173. We also sent your review to our admin team so they are aware. We look forward to speaking with you.
RecommendedThe nurses and doctors are great here :)!
Business response:
Thanks for your kind words Anna! We love our team too!
RecommendedGreat hospital from time you arrive to discharge
Business response:
Thank you for the kind words John!!! We’re so thankful we could care for you ❤️
RecommendedI landed in ER 6/29/2020 due to headche hasn't been relieved since last Friday, chills, fever. Being on Chemotherapy treatment I was able to contact my chemo team over the weekend so, they advised me to proceed to ER. Which I did not, I refused and hesitant to be in the hospital since Covid 19 numbers has increased. So weekene pass by, I felt worse all day monday I was doing all home remedies. Stay hydrated taking my meds. But, came Monday I called Southern Hills ER hospital I explained to the person who answered the phone t... read more
Business response:
Faith, thank you so much for taking the time to write this review. We sent your kind words to our ER director so she could see. We also wanted to make sure nurse Alli and Dr. Tang were recognized as well. We t hank you for choosing us! We are so honored we could be there for you especially when you were feeling anxious.
Terrible patient services. Consider another hospital for your labor and delivery needs.
RecommendedThe nurses that took care of my hubby after surgery were wonderful! They loved their job and truly helped there patients
RecommendedStaff is warm and welcoming... and the place is clean and comforting too. My friend's in good hands!
Recommended RecommendedFrequently asked questions about Southern Hills Hospital Emergency Room
How is Southern Hills Hospital Emergency Room rated?
Southern Hills Hospital Emergency Room has a 4.2 star rating with 1,242 reviews.
When is Southern Hills Hospital Emergency Room open?
Southern Hills Hospital Emergency Room is open now. It is open 24/7.
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