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Southern Green USA
- Pest Control
- Jacksonville, FL
About this business
Location details
9456 Philips Hwy #10, Ste 10, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service
I am providing this review as I have been very disappointed in the services and dishonesty regarding Southern Green. This company has been servicing my lawn since we purchased the house in April and started their services in May. As of today the lawn has not improved any in color or thickness. When speaking one day to the Technician he stated this area has this issue with the lawns not being very green. This should have been my clue they weren’t going to provide the level of service I was paying for or expecting. In Septembe... read more
They killed my lawn. Whatever they sprayed did the exact opposite of what I paid them for. My lawn died. They blamed it on a tough year with cinch bugs. I just got a letter from my HOA about my dead lawn. Never had a letter in 6 years. Until now.
Business response:
Mr. Rogers, per the notes on your account, your service was cancelled in October, 2017. We have not serviced your property since that time. You were also issued a refund in November, 2017. Since we have not serviced your property since September, 2017, we fail to see how we 'killed' your lawn. Due to the fact that we have not serviced your property in 8 months, we refute this accusation. Sincerely, Southern Green
Southern Green has taken care of our lawn for several years, and we could not be happier. Our technician is outstanding, and the customer service has been superb. We continue to recommend Southern Green to friends and neighbors.
Business response:
Mrs. Hartle, thank you for taking the time to leave a positive review and thank you for recommending Southern Green to your friends and neighbors! We are happy to hear that your technician is performing outstanding service and that our customer service is superb. Again, thank you for the kind words and please don't hesitate to reach out if you need any help! Sincerely, Southern Green
My experience with Southern Green was phenomenal. The customer experience was superb. My prior pest service really didn’t do much for my grass. Southern Green blew my expectations out of the water. The prices were great and very competitive. I’m recommending Southern Green to all my neighbors.
Business response:
Mrs. Doerr, Thank you for the kind words and for the positive review. We appreciate it very much when our customers take the time to let us know we are doing a good job! We are happy to hear that your lawn is doing well and our prices are competitive. And, we love recommendations! Again, thank you for the positive review and kind words and please let us know if we can help in any way. Sincerely, Southern Green
I’ve been a Southern Green customer for years, and I would highly recommend them. Prompt courteous service always! And I have the best lawn in the neighborhood!
Business response:
Mr. Garibay, thank you for your kind words and for taking the time to leave a positive review. We are extremely appreciative of your loyalty as a customer and are very happy to here how satisfied you are with our service. We will continue to work hard to make sure your lawn stays the best in the neighborhood! Again, thank you and please let us know if we can help in any way. Sincerely, Southern Green
The staff at this company go above and beyond to meet your needs to ensure your satisfaction! Southern Green is the only company we will use for our house/yard. Our yard has never looked so good and with the added irrigation service its now a 1 stop shop! Thanks for being a great company!
Business response:
Mr. Mims, we are thrilled that you are happy with our service! Thank you for the positive review and for your kind words. If you have any questions, concerns, or issues, please reach out to us and we will take care of it immediately. Thank you for your continued and valued business.
I have had a great experience with Southern Green over the past few years. They have been very responsive to my lawn's needs and very friendly and professional technicians. I would certainly recommend Southern Green.
Business response:
Mr. Perry, thank you for your kind words and for your positive review. Since we started treating your lawn, we have seen significant improvement. Please let us know if there are any questions or issues, as we are happy to help. Thanks again for your review!
Our technician, **** *********, is polite, professional and dependable. Our yard gets many compliments. Thank you Southern Green!
Business response:
Thank you for the kind words about Andy. Andy has been with our company for 18 years and is a tremendous employee. Your continued business is the reason we are able to employ so many quality technicians. We will pass on your positive thoughts about our technician and our business. Thank you for your business and please let us know if we can help in any way!
Frequently asked questions about Southern Green USA
How is Southern Green USA rated?
Southern Green USA has a 3.5 star rating with 16 reviews.
When is Southern Green USA open?
Southern Green USA is closed now. It will open at 9:00 a.m.
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