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Southern California Edison
- Home Services
- Rosemead, CA
About this business
Founded in 1897, Southern California Edison is one of the largest electric utilities in the United States, serving a population of more than 13 million. It is a public regulated electric utility that supplies electric energy to more than 50,000-square-miles of central, coastal and Southern California. The company provides power to commercial, industrial and nonprofit customers that include more than 5,000 large businesses and over 280,000 small businesses. Southern California Edison is a subsidiary of Edison International, a... read more
Location details
2244 Walnut Grove Ave, Rosemead, CA, 91770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I requested for my Letter of credit from Southern California Edison as I had to turn off my service with them on Feb 13th as I moved out of California. Its been a month I haven't received it. To follow up with Customer Service I called them on march 2nd and I was assured the mail having my Letter of Credit is on the way. I also requested them an email having my letter of Credit and I was told with 24 to 48 hours I would be receiving it which I never did. So I followed up again for the next 4 times but the result was I never ... read more
After submitting a transfer request days in advance, I received the keys to my new place to discover no electricity. I called SCE and they said it would be on before EOD. The next day - no power. SCE pointed fingers at my apartment complex' management, but they went to the meter and it was OFF by SCE. Multiple calls and griping later, someone at SCE finally found that my request was rejected. Why was it so difficult to find that info? Why hadn't I been notified? My request was rejected because the previous tenant left a larg... read more
Business response:
The consumer's concern has been received and has been assigned to a manager for research and follow up with her directly. As Southern California Edison (SCE) is not an active member with the Better Business Bureau; no response will be posted at this website.
In our city utility poles are being replaced and our pole was replaced December 02, 2019. First the neighbors and then our cable went down and TV/INTERNET/phone service was out for 6 days before FRONTIER was able to restore service. The FRONTIER tech said that it was due to the cables not having been attached properly to the pole. If you checked with FRONTIER, SPECTRUM, etc. you will discover the same problem all over town. Are you interested?
Insane! I've tried to pay my bill countless times and they keep rejecting my payments. I've had a terrible time trying to connect my bank accounts which I bank with daily and am getting charged ridiculous fees because their system is BROKEN. This is a complete joke. I've called in multiple times to speak with their people about paying my electrical bill and have had nothing but issues. How is it I can pay my car payment, cell phone, tv, and every other bill except my SCE bill??? This company is unethical and now I'm stuck p... read more
Business response:
Southern California Edison (SCE) is not an active member with the Better Business Bureau; however, we are regulated by the California Public Utilities Commission (CPUC) and will respond to complaints filed with their office. Consumers may contact the CPUC at XXX-XXX-XXXX. However, our customers' issues are important to us. As such, a member of SCE's Consumer Affairs Dept will be contacting the consumer directly. No response will be posted at this website.
Edison shut off my electricity when my meter fell. Once I had it fixed I called Edison. I was told my power was back on. When I drove up to the cabin a few days later I found no electricity. When I called Edison again, I was told I had to get a building permit from San Bernardino county. I met the county building inspector at my property on 1/17. I called Edison AGAIN on 1/22 and was told my power was on. I drove up to the cabin on 1/24no power. I called Edison AGAIN at 3pm and was told someone would out within a couple of h... read more
We moved a little less than a year ago and Southern California Edison has yet to send us a bill! They said there is a technical issue and they don't know when it will be resolved. It is expected that we will receive a bill after a year of living in a house so the bill total will likely be several thousand dollars. We have NOT been given any estimates or expectations so we can better manage our energy usage or financials. We are flying blind and are waiting for the shoe to drop because of their incompetence. This is absurd a... read more
Business response:
Southern California Edison (SCE) is not an active member with the Better Business Bureau; however, we are regulated by the California Public Utilities Commission (CPUC) and will respond to complaints filed with their office. Consumers may contact the CPUC at XXX-XXX-XXXX. Our customers' issues are important to us. As such, a member of SCE's Consumer Affairs Dept will be contacting the consumer directly. No response will be posted at this website.
this company should not be in business. there staff is nice but very under trained. anything they do takes 30 days to complete... no wonder they are the cause of fires across California, i honestly think they did it on purpose so they can get a tax break or bail out from the government, we closed our account with them in july and still have not received our deposit back! they are worse than the government.. they are a monopoly and just steal your money with no other option. GO SOLAR do not use this company!! AVOID at all cos... read more
SCE cut the tops of our queen palm because 2 leaves were hitting the wire. They have done this before but today at 8:00am both mexican one spoke english the other did not. We assumed they were going to cut the 2 leaves but they chop the tops off completely not sure if the tree will come back that I planted years ago very ****** off customer they should be fired!!! It looks horrible so sad. Please help I have photos the man's name is Lawrence ********* at SCE
Business response:
SCE's Vegetation Management team conducts annual compliance inspections to help us identify trees and vegetation close to our power lines that may pose a threat to our facilities and or power lines. SCE will trim back/prune vegetation or and when necessary, to maintain required clearances. We also work with the U.S. Forest Service and other agencies to ensure we meet environmental requirements. SCE is committed to protecting public safety, maintaining electric reliability, and reducing the risks of wildfire. We prune or rem... read more
Service went down but as soon as they restored it, our TV/Internet went down. Frontier tech came out and said SCE techs damaged the cables which affected four home that were attached to this one pole. SCE is basically a monopoly so they know we have no choice. There is no competition so they don'r really have to care about good service. One day, they will have competition. They won't last forever.
Business response:
Hi Ali, We're sorry to hear about that. If you have suffered a loss or damage, and believe we may be responsible, you may submit a claim. Our policy is to respond to claims promptly and fairly, and to make the process easy for you. To file a claim or for more information, please visit www.sce.com/claims. You may also call our Claimsnumber at XXX-XXX-XXXX and leave a message. Someone will be back to you within one business day. Please note that providing this information is not an admission of liability. Thank you.
Frequently asked questions about Southern California Edison
How is Southern California Edison rated?
Southern California Edison has a 1.7 star rating with 162 reviews.
When is Southern California Edison open?
Southern California Edison is closed now. It will open tomorrow at 8:00 a.m.
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