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Southeastern Retina Associates
- Laser Eye Surgery/Lasik
- Knoxville, TN
About this business
Location details
1124 E Weisgarber Rd #207, Ste 207, Knoxville, TN, 37909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front office receptionist are the most incompetent I have ever had to deal with and I have dealt with a lot. They never have the paperwork even when you hand it right to them. They code most of their billing incorrectly causing your insurance not to pay or cover the cost. Even when you get to your appointment early they forget about you and take zero responsibility for their mess ups. It is extremely frustrating to be at the mercy of these people. 2.5 hours wait time to be told I needed to make a payment. That could have... read more
I have seen several doctors due to office locations and my moving. They all have their own technique and if you talk to them and the staff, they do their best to accommodate. I currently see Dr. Schuler and he is great. His calm demeanor helps me tremendously. He explains things thoroughly.
If you don't mind sitting for 3 hrs after your appointment great place. If your time is valuable to you go somewhere else
Waited an hour to be seen, scheduled appointment. Even came in as directed 1/2 hr early for paperwork. I did my part, spent 1 & 1/2 hours watching 15 patients go in. 9 came in after me and I was never called. This after I even inquired as to the wait of 50 minutes. I left after an hour; They called as I was on my way home saying they had emergency. What about all the 9 who came in after? I recommend you go elsewhere. 1/2 star.
Came here for a PDT treatment. The staff couldn’t have been nicer or more patient with me. I have a vagal reaction to needles, and they were super understanding, had ice packs ready for me and kept talking to me and checking on me throughout the process to see how I was feeling. All around great experience. Doctor was equally patient with me as well, as I had never had a lens put up against my eye before. Took a few tries but he didn’t give up on me and didn’t get upset or frustrated. I could not have asked for more. I highl... read more
Frequently asked questions about Southeastern Retina Associates
How is Southeastern Retina Associates rated?
Southeastern Retina Associates has a 2.7 star rating with 12 reviews.
When is Southeastern Retina Associates open?
Southeastern Retina Associates is open now. It will close at 5:00 p.m.
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