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South Lake Hospital: Emergency Room

4.5

About this business

Location details

1900 Don Wickham Dr, Clermont, FL, 34711, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,910 reviews
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Carmen Kiky Martinez's profile image
Carmen Kiky Martinez 
4 years ago

Don't go there. Long wait. Unfriendly staff. We left after 2 hours waiting for nothing. 

Business response:

Carmen, I am so sorry about your recent experience with us. Please PM your contact information to R-OHExperience@OrlandoHealth,com so that a member of our experience team can follow up. Thank you. 

Frances Gisela's profile image
Frances Gisela 
recommend  Recommended
5 years ago

Great staff amazing guests service and doctors and nurses who make a difference 

Business response:

Thank you, Frances 

Cris Dacquel's profile image
Cris Dacquel 
recommend  Recommended
5 years ago

From the time I brought my husband to now all we received was compassion and care from the hospital staff... everyone is very nice and caring...I hope all hospitals are like them.. 

Business response:

Thank you for your kind words. We are lucky to have such a wonderful team. We are glad you are doing better and wish you continued health and happiness. 

Deepa Blanc's profile image
Deepa Blanc 
recommend  Recommended
5 years ago

Glory be to God I take immense pleasure in writing this review. No matter what I say it would not do justice to the incredible experience that I had at South Lake Hospital. Here is a lil background on how I got introduced to South Lake Hospital. ... Continue Reading 

Business response:

Thank you for your kind words! We understand how frightening these next stages in life can be but we are glad to have been a part of yours. We really are lucky to have such a wonderful team who you could confide in to take care of you. We are wishing you and your family nothing but the best in health and happiness! 

Bree Ze's profile image
Bree Ze 
recommend  Recommended
5 years ago

Orlando Health South Lake Hospital: I am grateful to have a wonderful hospital, filled with caring, educated, well-trained, compassionate staff to care for my granny in her time of need. I’ve chosen to have my family seen by this hospital after completing a large portion of my nursing clinical rotations at the Orlando Health facilities. During my grandmother’s stay she has been treated with the upmost respect, kindness and has received appropriate medical care and guidance. While trips to the hospital are rarely enjoyable, i... read more

Business response:

Thank you for your kind words. Stories like yours are exactly why we strive every day to achieve excellence in care. We truly are lucky to have such a wonderful team. Best wishes for continued health and happiness for you, your grandmother, and your entire family. 

Shelle Hatle's profile image
Shelle Hatle 
5 years ago

Don’t take your senior family members to this hospital for Covid-19 and x-ray confirmed pneumonia unless you need a Mucinex prescription. 

Business response:

Thank you for following up. Again, we apologize for your experience at our hospital. As mentioned in our chat, our team members will be reaching out to you shortly. 

Raven Reavis's profile image
Raven Reavis 
recommend  Recommended
5 years ago

I have to say this was the best hospital experience I have ever had...if I would have been in Lebanon, TN when this happened they would have said it was anxiety and sent me home....South Lake did a full workup of my heart, stress test, ultrasound, blood a few times and fully attended to me and all my needs....as much as I'm gonna hate the bill that comes out of it....I am very appreciative of the treatment and care they gave me!!! To all that cared for me (sorry I dont remember all of your names, I was really out of it), tha... read more

Tracie Jones's profile image
Tracie Jones 
5 years ago

Awful experience. Certainly wouldn’t recommend to anyone. Did not deal with my elderly step father in a positive manner. Rarely responded when he requested assistance ambulating to relieve himself which resulted in him soiling himself and the bed on several occasions; he was a fall risk and ordered to request assistance when leaving the bed. Just an awful, humiliating experience for a normally self sufficient man. Staff refused to speak to me when I expressed my concerns. Hospitalist never stepped more than three feet into r... read more

Mary Cockcroft's profile image
Mary Cockcroft 
recommend  Recommended
5 years ago

Great place with caring people. Retired in December after more then 36 years total there. 

Frequently asked questions about South Lake Hospital: Emergency Room

How is South Lake Hospital: Emergency Room rated?

South Lake Hospital: Emergency Room has a 4.5 star rating with 2,910 reviews. 

When is South Lake Hospital: Emergency Room open?

South Lake Hospital: Emergency Room is closed now. It will open at 9:00 a.m. 

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