Sound Sensations's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sound Sensations

4.3

About this business

Would you like to customize your automobile? Sound Sensations installs custom car stereos, alarms, and navigation systems. We provide window tinting, satellite radio, and neon lighting as well as home theater installation.Sound Sensations is a member of In Car Experts (ICE), a network of the top 150 mobile electronics and car audio stores in the country. We pride ourselves in offering customers the best products and services for their car audio and video needs. Call Us today for More Information! 

Location details

337 Cobb Pkwy SE, Marietta, GA, 30060, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3900 reviews
Select a rating
Carl Riker's profile image
Carl Riker 
recommend  Recommended
4 years ago

Installation appearance looks as though it was factory. Explanation of features was excellent ! The shop is outstanding, going above and beyond to assure satisfaction. Pioneer unit is as expected, very pleased 

yes's profile image
4 years ago

I wish I had read this review before I ordered $1600 worth of home audio speakers to be installed in my home on December 8,2020. I contacted this store and spoke with Evan to purchase six Klipsch PRO 160RPC speakers for delivery and install. I informed the salesperson I was having my basement finished and needed the speakers before the drywall was to be installed within two weeks. To date, 12/16/2020, I have not received the speakers, after my credit card was charged, and I was promised a visit by the person for the install ... read more

Brian Roseberry's profile image
Brian Roseberry 
recommend  Recommended
4 years ago

Great work! Great customer service! Very clean install with no hassle. I would definitely recommend this place! 

Bosco Okwera's profile image
Bosco Okwera 
recommend  Recommended
4 years ago
Judd Lemming's profile image
Judd Lemming 
recommend  Recommended
4 years ago

We had rear entertainment added to our car. They were upfront, quick, affordable, and very professional. I would highly recommend them. 

Business response:

Hi Judd, thank you for the kind recommendation. We're happy that our team was able to work efficiently and within your budget! Don't hesitate to let us know if there's anything else we can do. 😊 

Randy Anderson's profile image
Randy Anderson 
recommend  Recommended
5 years ago

These guys are the best in the business !!! Their pricing , professionalism and quality work is top notch. Highly recommended 

Business response:

Randy, thank you so much for the kind words. We appreciate you taking the time to work with our team on your latest project. If you ever have any questions, don't hesitate to reach out to us! 

Cynthia Wang's profile image
Cynthia Wang 
5 years ago

Poor quality of work. Bolts without washers, lights still not working after being kept for the purpose of fixing the non-working lights. Promised great deals up front by the owner and then when calling to follow up and discuss issues, the owner is always " in a meeting." 

Business response:

Our legal team has determined this is a fake review. They are working to handle this matter through the legal system. 

Sally Smith's profile image
Sally Smith 
5 years ago

Terrible customer service & they don't answer the phone. I was quoted one price on Wednesday and then it changed to a totally different price. I just feel like he didn't want to do the work. Very nonchalant. I work too hard to hand my money over to someone who acts like they don't want it... especially when I'm paying for a service. Bad business ethics! 

Business response:

Our legal team has determined this is a fake review. They are working to handle this matter through the legal system. 

Danny Partain's profile image
Danny Partain 
5 years ago

Had them install a backup camera. the camera wiring was bad and had a ground on it . Took it back and explained the issue, they claimed it was a bad module, Few months later the ground fault fried my radio, had radio replaced and experienced the same issue. They will not honor the bad workmanship , they require I pay them to look at the cause. Not happening - Why would I give more money to someone who isn't going to honor their workmanship. 

Business response:

Hi Danny, thank you for leaving us this feedback. We would like to discuss this more so that we can get to the bottom of the issue as a whole. Please call us at 770-429-1600 to discuss with management. Customer service is our number one priority and we would like to figure out what went wrong! 

Frequently asked questions about Sound Sensations

How is Sound Sensations rated?

Sound Sensations has a 4.3 star rating with 900 reviews. 

When is Sound Sensations open?

Sound Sensations is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com