Soul Nation Events

patricia p 

on BBB

a year ago

They very unorganized it took 7hr from ******************** to ******** 

Judith T 

on BBB

a year ago

Attended the Mothers Day event on May ***** in ************* and the total trip was a disaster from the time of arriving to the end. The event was totally disorganized and I did not receive what I paid for. The hotel that was promised was not the one I stayed at. The food was horrible, the bus that was suppose to take us to the concert was not provided so we had to walk to the venue. The people who was on walkers and wheelchair did not attend the concert cause the could not walk that far. They ran out of food, hotel was not ... read more

Taliyah H 

on BBB

2 years ago

I thought I was going to have an exciting Mothers Day weekend until we arrived at the Showboat Hotel in Atlantic City and they had bed bugs in the rooms. The food was horrible. Luckily the staff was nice. But I will never book with that hotel again. And if it’s a hotel you guys are providing please stop. People spend too much money for this to occur. 

CJ W 

on BBB

2 years ago

Paid $700 for a weekend getaway. Bus arrived 5 hours late and missed first night event. President of company disrespectful no apology or compensation of any kind for the missing an event that was paid for. Ignored emails for months and when contacted very disrespectful and unprofessional. 

Holly A 

on BBB

2 years ago

I JUST ATTENDED A ONE-DAY EVENT. MY BUS LEFT FROM BAM IN FORT GREENE, BROOKLYN, NEW YORK. WE WERE GOING TO THE FANTASIA, NEO AND KENNY LATTIMORE CONCERT IN ATLANTIC CITY, NJ. THE CONCERT WAS THE BEST PART OF THE TRIP. EVERYTHING ELSE WAS TOTALLY HORRIBLE. WE LEFT LATE DUE TO CONFUSION OF WHO SHOULD BE ON WHAT BUS. IT SHOULDN'T HAVE MATTERED WE WERE ALL GOING TO THE SAME PLACE! WHEN WE GOT THERE WE RECEIVED OUR BANDS FOR THE DINNER AND OUR TICKET TO THE SHOW, YET WE NEVER RECIEVED OUR $10 BACK FOR THE CASINO. WE WAITED IN THE... read more

Amber B 

on BBB

2 years ago

My experience with soul nation was not one that I care to experience again and I believe I am entitled to a refund. Everything was unorganized from the very moment I stepped on the bus. There was no one checking the passenger manifest so people were on the wrong bus, we left 45 mins late. The flyer said Pennsylvania but we stayed in Atlantic City, which made my weekend very stressful as I am battling a gambling issue. This extremely outdated hotel had more issue than I count. The signup had very little information, most of t... read more

Yvette K 

on BBB

2 years ago

I attended the Winter Getaway (February 24-26/2023). This was the weekend of my birthday so I was excited. Unfortunately, there were some major issues that I am compelled to pre-warn my fellow travelers. The Wyndham hotel in PA didn't have a microwave or refrigerator in our room. Keep in mind we were scheduled to be in the room for 3 days. The buffet for breakfast and dinner was cold and all processed foods. They put sugar in the grits. smh. We were in an isolated area so there were no stores to walk to. The itinerary listed... read more

Marie S 

on BBB

2 years ago

For starters, our problems started 1 week before the trip when they informed us that we wouldn’t be going to Binghamton, NY and instead to Columbia, MD because we were “a small group”. One weeks notice and barely wanting to give less than half of what we paid refunded, terrible. The manager, Pat, was a horrible person to talk to, condescending and contentious. But our group decided since we couldn’t get our money back, we would still go and make the best of it. Their best offers were to give us free tickets to the NMAAHC and... read more

Catherine C 

on BBB

2 years ago

We were scheduled to go to the winter weekend getaway, to c druhill,swv,and 112...black pj party, all white affair we missed it all. People took from work & lost days pay...2/24/23-2/26/23...the bus NEVER showed up to pick us up from Newark penn station.....they had us waiting from 415-9pm...that WAS UNPROFESSIONAL ...now the right thing to do is to REFUND THE 15 PEOPLE THAT WAS LEFT BEHIND...500 plus dollars....hopefully they realize their MISHAP and do the right thing....