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Home & Business Since 1978. Audio Intrusion Detection, Alarm Verification, Access Control, Video Surveillance, Phone Line Back Up!
4455 Tile Dr, North Charleston, SC, 29405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gave them a 2nd chance after my business was broken into by cutting a 3’x3’ hole in my ceiling. I have 2 microphones which were 10’ on each side of where the hole was cut with a reciprocating saw yet their employee didn’t hear anything until they were inside the store. Today a employee accidentally set the alarm off. Sonitrol did not call me. I called them after 10 minutes and the monitoring station said that they did not get a alarm notification. Stay away!!!
I have been trying to get a service tech out to our business and nobody from this office will call us back. Not sure why the service has declined so much in the last year.
Business response:
Good evening, Matt. Thank you for reaching out. We pride ourselves on our service and do not like hearing that we have let a customer down. You can reach us at 843-747-0904. In the meantime, we are going to get in touch with our service team to ensure they get in contact with you ASAP! We appreciate your business and apologize for the inconvenience.
Business response:
Thank you so much!
Sonitrol Security Systems has a 4.4 star rating with 102 reviews.
Sonitrol Security Systems is closed now. It will open tomorrow at 9:00 a.m.
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