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Sonic Drive-in

3.5

About this business

Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations. 

Location details

1237 Gluckstadt Rd, Madison, MS, 39110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5998 reviews
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Jamey Dean's profile image
Jamey Dean 
5 years ago

Worse service. Say there 10 mins with no help. Will not be back. Employees are rude. Caking management doesn’t help. So don’t waste your time with that. Never got my order taken so i left and Wendy’s will have my business now. 

Geilda Ann Tardo's profile image
Geilda Ann Tardo 
5 years ago

ABSOLUTELY RIDICULOUS!! Cannot get ONE order right. This isn't the first time this mess has happened and I'm sick of coming here and getting ripped off again and again. I will NEVER ever come here again. You owe me money for the numerous orders you've messed up. Tonight, I ordered a #10, Classic Chicken Sandwich. Then you send out a freaking Chicken STRIP sandwich, which costs substantially less and is nowhere near what I ordered. And then y'all give me a drink that has a hole in the cup. It was EVERYWHERE in my truck. If I ... read more

Ginger WilkersonWilliams's profile image
Ginger WilkersonWilliams 
5 years ago

I ordered med tot med Chile cheese tot med cake batter shake and a med Oreo cookie blast. They bring order out 19 min later with everything thing except Oreo blast . they bring cookie dough blast. I tell the attendant this not what I ordered she goes in brings same blast and added OREO on top I tell her again Oreo blast only. she brings back same blast with some of cookie dough off top and added a lot of Oreo on top AGAIN .i get home and there is cookie dough mixed in. I tried to call but to no avail. now home with something... read more

Meagan Smith's profile image
Meagan Smith 
6 years ago

This sonic is the absolute worst. I’ve emailed customer service about it multiple times. I finally received a response saying I would hear from a manager and I never heard from one. The food takes forever and a day to come out and then it’s almost never correct. I keep going back and hoping it will get better, but I won’t be going to this location again. 

Amy Valentine's profile image
Amy Valentine 
6 years ago

It needs better management 

Zack Tullos's profile image
Zack Tullos 
7 years ago

Food and drinks are good and I understand accidents happen. But their insurance is a pain in the rear to deal with when trying to get your paint fixed due to a tray being dropped down the side of your vehicle. 

Dana M Jones's profile image
Dana M Jones 
7 years ago

PSA: if you go to the sonic in Gluckstadt and use the cub scouts reusable scout card for a discount make sure to tell them you need it back. Girl threw mine away and said it had already went to the dumpster. ��� I was offered nothing in return but a “sorry”. 

Sheena Crow Brooks's profile image
Sheena Crow Brooks 
7 years ago

We’ve always had very friendly service here, but unfortunately the food is hit or miss big time! The last couple of times we’ve eaten here our food is cold/stale, (like even our kids think it’s gross and they’re hard to gross out) or order is wrong and items are missing. There’s not much in the way of convenient food over in this area so it really stinks when what is available isn’t good. 

Tonie Goodin's profile image
Tonie Goodin 
7 years ago

Food cold... had to ask if I could at least have hot food! They get ticked if you won’t let them take your card inside when they can clearly punch it in when they get out to your car if it won’t work for you. No wonder we rarely go anymore! 

Frequently asked questions about Sonic Drive-in

How is Sonic Drive-in rated?

Sonic Drive-in has a 3.5 star rating with 998 reviews. 

When is Sonic Drive-in open?

Sonic Drive-in is closed now. It will open tomorrow at 9:00 a.m. 

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