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Sonic Drive-in
- Restaurants
- Basehor, KS
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
15516 State Ave, Basehor, KS, 66007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The owner of this sonic is either incompetent or doesn’t care. Maybe he/she doesn’t know. THE worst employed business I’ve ever seen. No resolution in sight. Oh well right?! There just kids. Despicable.
Business response:
Hi Austen, we take pride in great customer service, and are disappointed to hear we did not meet your expectations. Professionalism, courtesy, and all around excellent customer service are our priorities. We expect every SONIC to meet a high standard. We hope you give us another chance for a great experience, as we are always listening to your feedback and making improvements. Thank you for sharing your review.
Worst business and service in town. Wouldn't ever recommend to anyone.
Business response:
Hello Brandon, we're sorry to hear that you have not had great experiences with our team here. Speed and service are priorities for us, and you should expect it at every Sonic. Thank you for sharing your feedback. We will continue improving here and hope you check us out again.
Terrible service, the list of negatives is to long to write.
Business response:
Hello Ashlee, I'm sorry that we did not meet your expectations in customer service. Sounds like we have some work to do. I hope you'll give us another chance!
Too much to type but very disappointing to say the least!
This place is a joke. Every time we come the service is worse than the previous visit. Just a bunch of teenagers who don’t care with no adult supervision EVER. If this town had even one other fast food restaurant Sonic would have gone out of business years ago. Tonight after pushing the order button and waiting 10 minutes with no response, I flagged a worker down. She said sorry I’m the only one taking orders and bringing orders out. What?!?! Where was the manager? I told her this place is a joke and she said “I know.” WORST... read more
Yep, I messed up and tried this place again. Been sitting here for 23 minutes waiting on a strawberry sundae. Knowing this place it will be half melted when it comes out too. Driving to Bonner next time.
Order taker seemed hell bent on selling me a combo and a limeade even after I said I don't want a combo and I want a Cherry Lime Coke.
Worst sonic ever! Ordered small Oreo blast, got a cup of vanilla ice cream with Oreo chunks with a couple of random M&M dumped on top! � Husband ordered super sonic cheeseburger ketchup only, cheeseburger was cold and dry! Seemed like it had been sitting there for a while, slapped a cold piece of cheese on it and there you go! I don’t know how they stay in business??? Absolutely Horrible! Yuck!�
Frequently asked questions about Sonic Drive-in
How is Sonic Drive-in rated?
Sonic Drive-in has a 3.1 star rating with 801 reviews.
When is Sonic Drive-in open?
Sonic Drive-in is closed now. It will open at 9:00 a.m.
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