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Sonic Drive-In
- Fast Food
- Rossford, OH
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
10100 Olde, Hwy 20, Rossford, OH, 43460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horribly slow service. 2 of 3 times, their ice cream machine was broke. Cannot seem to get orders correct either. Never coming back.
once again sonic has dissappointed me! you closed the Celina location. rossford you have to go through the drive thru then try to find a place to park! I drove 45 minutes to be let down again! thanks for nothing!
Business response:
We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Slowest service I have ever seen at a drive thru. 20 minutes for two slushes and a cherry limeade. Save your time and pay a little more elsewhere.
Business response:
We're so sorry we kept you waiting. Thank you so much for letting us know.
Worse service ever and they workers had no gloves in or mask and took for ever with about 10 cars waiting to get are food as they were all standing around laughing and the female manager at the window was rude as all get out totally never will I waste time there ever again 100% and pace the word because I seen nothing but a joke work force at the Perrysburg location on 20!
Business response:
Thanks for reaching out to us, Kevan. We agree, this is unacceptable and we apologize. The fastest way for us to resolve this issue is for our team to file an incident report and reach out to the franchise owner to make sure they follow up with you. Can you give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can make this right?
I sat at the drive through speaker 5 minutes without any communication from the employees. There were no cars in front of me at the drive through but multiple behind me. I pulled up a couple times thinking they hadn’t heard me pull in. Still, no one asked for my order. I thought the speaker may not be working so pulled to the window to place my order. What appeared to be the senior employee slammed open the window, began to scold me about not waiting and complained about her workload. She was the only one taking orders appar... read more
Business response:
Hi there, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
Sad to say this is the second time we waited at the drive thru and asked to wait a minute. 15 minutes later still sitting at the order speaker with no help and a line of cars. Last week my son waited after an online order for 30 minutes at a speaker and left after he paid for the food because our grandkids were in the car. This is ridiculous and very poor customer service. We won’t be back.
Business response:
Hi Shelly, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
mess up my order period!!! over cook cheese on hamburger which I said no cheese. gave me double bacon which I did not request. no more sonic for me.
you all have ruined the sonic name I have ate at Sonics in all other states this is the worst ever.....learn how to make a super sonic breakfast burrito
Slow slow service order was wrong food was not real warm
Frequently asked questions about Sonic Drive-In
How is Sonic Drive-In rated?
Sonic Drive-In has a 3.5 star rating with 1,702 reviews.
When is Sonic Drive-In open?
Sonic Drive-In is open now. It will close at 6:00 p.m.
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