Sonder The Queen

Emma Hyams 

on Google

2 months ago

Do not book this hotel through Expedia or trip advisor or any third party service. The hotel is self check in but they don’t send out information ahead of time. The entire lobby is full of people who are on the phone with Expedia and trip advisor and are unable to get checked in. 

Nick George 

on Google

2 months ago

Terrible - no one to check you in. Couldnt access the room. Called a number on the elevator the guy off site couldn’t get us in the room. We bailed and stayed in old city at the Klimpton. It cost more money but not enough to feel like I was risking my life, sanity or the safety of my family. Spend more to stay at a real hotel. Or air bnb at least with air bnb there is someone there to help you rather than some nonsense like this. Awful terrible experience. Might call up 311 and report them. No idea how this is legal. 

SuLe Jones 

on Google

2 months ago

This place is a scam! Took my room fee! You pay for a room and then the bs comes. The hotel doesn’t be open late nor ppl answer the phone. Wasted my damn money!! 

Emily Rezek 

on Google

2 months ago

There is no one at the front desk and luggage is unattended if you have to leave it there before your room is ready. 

Ren 

on Google

3 months ago

Shut this place down immediately