SolarMax Technology San Diego

Melissa Tidey 

on Google

2 years ago

Horrible customer service for warranty claims. I emailed their customer service department regarding a leaking roof due to their workmanship. After multiple emails and phone calls, they finally scheduled a repair date 5 weeks from the date of our claim. Their reason for the long wait was "there is an overwhelming amount of customers still waiting...since the last storm." This is a huge red flag. If they have an "overwhelming amount" of roof leaks due to one summer storm, that should be enough for anyone considering using Sol... read more

Kevin Moore 

on Google

2 years ago

I’m frustrated with the lack of service after the purchase of a system from Solar Max San Diego. Is it not reasonable to expect that after you’ve spent 39k. to install a solar system. That a representative from Solar Max would come to your home and turn it on? Apparently if your Solar Max it is and if you dare request such a service . You must first spend time on the phone with your sales representative being talked down to, belittled and told that your request will cost you even more money. I’ve tried contacting there leade... read more

Hammy “Hammy” 

on Google

5 years ago

Thinking of going solar Max think of going somewhere else have had nothing but issues since they became a client the one that took them six months to complete the full project from beginning to end if once the permits were in place 6 months then it was an issue with one of the permits that wasn't authorized and they went ahead and took my money first and then told me that I still have to pay for the permit so 5 months later I end up calling them and asking them what the deal and I know you need to pay for another permit now ... read more

Hammy 

on Google

5 years ago

Thinking of going solar Max think of going somewhere else have had nothing but issues since they became a client the one that took them six months to complete the full project from beginning to end if once the permits were in place 6 months then it was an issue with one of the permits that wasn't authorized and they went ahead and took my money first and then told me that I still have to pay for the permit so 5 months later I end up calling them and asking them what the deal and I know you need to pay for another permit now ... read more