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Smokey Bones Bar & Fire Grill
- Sports Bars
- Florence, KY
About this business
Smokey Bones Bar & Fire Grill is a bar to stop by with your friends to enjoy a live game or just to indulge in some delicious barbecues. Located on Mall Road, the bar offers burgers, sandwiches and an extensive beer and wine list to compliment the food, apart from barbecue dishes.
Location details
7848 Mall Rd, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steak was not cooked correctly. No flavor. Smelled strange. Sent it back. Got the brisket. Wasn't that good either. Garlic bread had no salt. Sweet tea was barely sweet. Waitress was great. Great wings. Caesar salad was pretty good.
Business response:
Hi Hannah Mendiguren, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously.
I wouldn't bother going there. They charged $1.49 to upgrade my side item to fried green tomatoes. Guess how many I got...2 yep I got a total of two fried green tomatoes. Never again
Food was good, our waitress was very upset and never came back to our table? Had to go get refills myself?
I went on Tuesday, and had the cheesy fries for my appetizer, grilled salmon as my entree and had mashed potatoes with brown gravy & a loaded baked potato as my side items. I had a 16oz glass of Lagunitas IPA and an IBC root beer to drink with my app & dinner. my adult dessert was a single shot of Angels Envy Kentucky Bourbon. I have been there several other times and have yet to be disappointed with either the food or the service rendered. everything was delicious. I will definitely return in the future! :-) <3
Wow salad came out, and dinner followed immediately. Service was very slow . Ribs were great. Steaks were terrible. Even cooked on medium no flavor, tuff. Sent back one steak that was suppose to be medium well that was cooked liked dried up leather. They did replace it, cooked medium well. Still Honestly we are regulars. This is the second time we had bad service, first time bad steaks.
Business response:
Hi Julie Leppala Quartuccio, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
My family and I had a wonderful time and the food was great! Garrett was our server and we are definitely requesting him next time! He was so efficient in everything, I meant to tell the manager. Fabulous food and fabulous time!
The food was great but Lauren was fantastic!! She greeted us right away and took us to our table, and sparked up a conversation on the way
Business response:
Larissa Tucker, thank you for taking the time to leave us feedback. You really made our day today.
I hesitate in giving them one star! Worst restaurant experience I've had in years!
Came in with my 3 year old and cassie made our experience exceptional made us feel at home relaxed no rush even when he got fussy there should be more seevers like her i will definitely be back and will request her as my server every time
Business response:
Ladon Payne, thank you for taking the time to leave us feedback. You really made our day today.
Frequently asked questions about Smokey Bones Bar & Fire Grill
How is Smokey Bones Bar & Fire Grill rated?
Smokey Bones Bar & Fire Grill has a 4.5 star rating with 4,224 reviews.
When is Smokey Bones Bar & Fire Grill open?
Smokey Bones Bar & Fire Grill is closed now. It will open at 9:00 a.m.
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